Plume is hiring a
Product Growth Manager, Remote - Worldwide

Summary

The job is for a Product Growth & Membership Manager at Plume Health, a company dedicated to increasing access to healthcare for the trans community. The role involves overseeing product launches, conducting market research, competitive analysis, and performance measurement, and collaborating with various teams. The company offers an affirming, trans-centered work environment and full-time employee benefits such as equity, medical, dental, vision, unlimited PTO, 401(k), free Plume and Mental Health subscriptions, and paid holidays.

Requirements

• Proactive problem solver capable of identifying growth opportunities, addressing challenges, and iterating on strategies to drive results
• Proficiency in data analytics tools including Google Sheets and Google Analytics
• Strong analytical skills with the ability to pull meaning and insights from data
• Strong project management skills with the ability to build relationships with stakeholders and drive results cross-functionally
• Excellent communication and interpersonal skills with the ability to create compelling decks, presentations, and memos

Responsibilities

• Oversee, develop, and execute comprehensive strategies to introduce new products or features to the market
• Collaborate with various teams to ensure a cohesive approach across product, clinical, and marketing
• Design, implement, and run a reliable cross-functional go-to-market engine for new markets, products, and features
• Develop clear and compelling product messaging that differentiates the product in the market
• Conduct market research to gather insights about customer needs, preferences, and behaviors
• Identify target customer segments and understand their pain points and how the product addresses those needs
• Work closely with Product Managers to create and maintain systems that enable the collection and integration of customer feedback and market signals
• Leverage customer feedback to inform product improvements and marketing strategies
• Continuously monitor the competitive landscape to understand market trends, competitor strategies, and potential threats or opportunities
• Provide direction to marketing teams on competitive positioning to inform marketing strategy
• Provide feedback to product development teams on market needs and competitive offerings to inform product strategy
• Provide feedback to the clinical team on telehealth trends and competitive offerings to inform the clinical care model
• Support VP of Growth with weekly, monthly, and quarterly measurement needs
• Work with the Data team to improve analytics pertaining to growth performance

Preferred Qualifications

• Degree or certification in marketing or business administration
• Familiarity with the telehealth industry or healthcare sector

Benefits

• Ground-Floor Equity (Series B)
• Free Medical, Dental, Vision on the first of the month after you start full-time work
• Unlimited PTO
• 11 paid holidays and company shut-down for a week in December
• 401(k)
• Free Plume and Mental Health Subscriptions