Product Manager

Summary

Join Granicus, a leading Govtech company, as a Product Manager and play a key role in shaping the future of our products. You will manage the product vision, develop and execute features, prioritize deliverables, utilize data-driven insights, and communicate effectively with senior executives. Collaborate closely with cross-functional teams, including engineers, designers, and data analysts, to ensure high-quality product delivery. Engage with customers, understand their needs, and act as a mentor to other team members. Contribute to the continuous improvement of product management best practices. Granicus offers a remote-first work environment and a commitment to diversity and inclusion.

Requirements

4+ combined years in Product Management or equivalent experience guiding the development and maintenance of products

Responsibilities

• Manage the long-term product vision and translate that vision into tangible, actionable plans
• Develop and execute specific product features, from ideation to implementation
• Prioritize product deliverables against competing high-value features, clearly understanding tradeoffs
• Utilize data-driven insights to decide when, what and how to deliver appropriate product scope
• Communicate, present, and sell your ideas to senior executives
• Bring a detailed eye for user experience and design to ensure features drive high adoption, amazing quality and customer enthusiasm
• Facilitate ideation within a specific product area through internal brainstorming, user outreach, feedback and usage data analysis, and intimate knowledge of the competitive landscape
• Establish shared vision across the company by building consensus on priorities leading to product execution and launch
• Support a team of world-class engineers, product owners and designers throughout product lifecycle
• Define, analyze, and report on the metrics that determine the success of feature launches or experiments
• Monitor adoption, usage and revenue impact of new services and enhancements and report on release impact as necessary
• Engage with customers through a variety of channels and serve as the voice of the customer internally
• Engage with the internal Implementation Services teams to understand, prioritize and productize specific customer needs
• Act as a mentor and resource to other Product team members
• Participate in the continuous improvement and scaling of Product Management best practices at Granicus
• Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program
• Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies

Preferred Qualifications

• Fluency in JIRA and/or Aha!
• Familiarity with the public sector
• Demonstrated ability to build quantitative business cases and financial models
• Demonstrated experience with complex, transformational roadmap initiatives
• Experience delivering high-quality technology products/services in a fast-moving environment where priorities and structures shift rapidly
• Success working in an agile environment
• High level of intellectual curiosity drives you to ask great questions and seek supporting data to interpret the most important needs of the product
• Excellent organizational and quantitative analytical skills
• Technical depth that enables you to understand and earn the respect of the engineers you work with
• Ability to break the long-term vision down into specific, manageable deliverables that deliver user value as quickly as possible
• Ability to think strategically with the capacity to expand customer use cases into platform-wide requirements
• Demonstrated success in working with cross-functional teams
• Excellent communication skills regardless of the audience — software engineers, product designers, business stakeholders, users, etc

Benefits

We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand