Product Manager

Summary

Join AffiniPay, a leading fintech company, as a Product Manager! Lead a product team in defining, delivering, and measuring product strategies that achieve critical business outcomes. You will collaborate with UX and Engineering, conduct customer research, and prioritize initiatives aligned with strategic priorities. This role requires strong communication, analytical, and collaborative skills, along with experience in taking payments and/or SaaS products to market. AffiniPay offers a dynamic environment with opportunities for professional development and growth. We are looking for a self-starter with a proven ability to solve customer problems and drive business growth.

Requirements

• Customer-focus: Relentless focus on understanding & delighting our customers
• Strong communication skills: You can communicate persuasively with technical and non-technical stakeholders at different levels to build organizational alignment around what your team is working on and why
• Bias to action: You are a self-starter who thrives in ambiguity and will take calculated risks to move quickly in the face of uncertainty
• Collaborative: You build strong relationships with teammates, customers, and partners to foster a collaborative team environment while maintaining a sense of ownership of product outcomes
• Analytical: You develop hypotheses and can comfortably integrate quantitative and qualitative data into your thinking. You perform rigorous analysis when needed but maintain a sense of urgency and aren’t afraid to fail quickly and learn
• Persistent: Relentless drive to achieve business outcomes, overcoming all obstacles
• Business acumen: You are comfortable prioritizing customer needs in the context of business objectives
• You have 2-5 years of taking payments and/or SaaS products to market using agile, user-centered design and lean customer discovery methodologies
• Experience collaboratively building technology products with UX designers and Engineers
• Ability to understand market trends and customers needs to design and prioritize products and features that solve customer problems
• Proven experience leading cross-functional teams in a fast-paced environment

Responsibilities

• Use a solid understanding of PM practices to identify product opportunities by deeply understanding customer segments through qualitative and quantitative research
• Define the vision, strategy and prioritization of AffiniPay initiatives that aligns with strategic priorities and have business impact
• Influence and communicate with key stakeholders and leaders within AffiniPay on the value, priority, and results of initiatives
• Lead 1-2 mission-driven team with a problem-focused and iterative roadmap and backlog so your teams achieve goals as quickly and efficiently as possible
• Collaborate with customers, design, research, and engineering to craft elegant solutions to customer and business problems
• Partners with Product Marketing and influences go-to-market strategies, partnering with sales, onboarding, marketing, and support teams to bring new features and products to market
• Proactively partner with analytics to identify and build measurements to track the success and impact of products/features
• Become an expert in product functionality for your product
• Other duties as assigned

Preferred Qualifications

Experience working in a B2B technology company

Benefits

• All employees receive fully covered medical, dental and vision coverage - Choose from our 2 available health plans based on what fits you and/or your family!
• Have some fur babies? - We offer them insurance too!
• RELAX and enjoy your time away with our flexible paid time off policy!
• We will help you plan for your future - 401K, or RRSP if in Canada, with a company match
• Competitive compensation packages that include mid-year and end-of-year bonuses and equity options for all full-time employees
• Health Wellness Program that includes nutrition consultations, mental health apps, and access to discounted memberships
• Have plans to grow your family? - Parental resources, including 16 weeks of paid time off for primary caregivers
• Professional development opportunities including mentorships, leadership programs and our AffiniPayU courses
• We believe it is important to give back with our Matching Gift Program and organized activities focused on donations, volunteerism and supporting the local communities throughout the country
• D&I initiatives provide educational opportunities regarding multicultural issues, tolerance, and celebrating diversity among our entire staff
• An incredible, in-office experience at our headquarters in Austin and San Diego including free lunch delivery, a fully stocked kitchen, and some “sweet” surprises for those afternoon pick-me-ups