Product Manager

Summary

Join Lucid Software, a leader in visual collaboration, as a Sr. Product Manager to revolutionize team coordination within their product suite. This role involves developing and executing a strategy for team coordination, prioritizing features, collaborating with engineering and design teams, and deeply understanding user needs through data and research. You will be responsible for crafting delightful user experiences, balancing user and business needs, and driving product discovery and development. This is a high-impact position that requires strong leadership, strategic thinking, and excellent communication skills.

Requirements

• Bachelor’s degree
• 4+ years of software Product Management experience
• Proven ability to use business, market, and platform data to identify opportunities and inform decisions
• Track record of improving core business metrics, especially in B2B SaaS
• Excellent working relationship with engineering
• Experience leading out on strategy and roadmaps, strong strategic sense and ability to balance many competing inputs and priorities
• Adept at creating compelling, informative artifacts to align stakeholders (Vision, Roadmaps, Progress Updates, Competitive Analysis, etc.)
• Experience driving product discovery and development, collaborating with research, design, eng, and GTM teams
• Excellent communication skills. Ability to talk effectively with anyone from engineers to enterprise sales reps, solution engineers, executive-level customers, internal stakeholders, and end users
• Experience shipping successful products with a significant impact on the user experience and business, 0-1 experience preferred

Responsibilities

• Be an expert for our customers’ needs, motivations, and challenges
• Develop deep customer empathy and represent the customer to your team
• Own and evolve our team coordination strategy
• Work with teams scrum teams, other internal teams, customers, and stakeholders
• Work across teams and with other PMs, outside of reporting lines, to discover team coordination pains needs and requirements from our users, leveraging this information to inform the roadmap
• Own product features through their entire creative cycle: ideation, specification, development, release, analysis, and iteration
• Perform qualitative and quantitative research to discover feature ideas and validate them before development
• Effectively leverage metrics to understand usage patterns and effectiveness of features using quantitative analysis to find opportunities for optimization
• Effectively plan and prioritize work across multiple projects and communicate priority to relevant stakeholders
• Act as the cross-functional champion for the needs of teams inside the product, working with other groups to ensure a cohesive, holistic teams experience across the product
• Be responsible for hitting the key performance indicators you are entrusted with

Preferred Qualifications

• Experience leading complex, cross-team projects
• Experience in managing collaboration and/or coordination products
• Experience and enthusiasm for mentoring other product managers
• Prior work experience in B2B SaaS
• Adept at working with adjacent product groups to create holistic product strategy and influence other departments