Product Manager

Summary

Join our team as a Product Manager and help us execute against our ambitious growth goals in the UK and US. As a pivotal part of our continued success, you will lead the charge in developing new enhancements for our platform and devising innovative strategies to deliver greater value to our clients.

Requirements

• At least 3-4 years of product management experience in an enterprise software organisation bonus if any is in the marketing space
• Experienced with ML/AI - you have proven product management experience with ML/AI features on products utilising large data sets
• User-focused - you care deeply about users and their experience using a product. You collect data and lead sessions to become an expert on who they are
• Curious - you are always keen to understand the ‘why?’
• Outcome orientated - you always want to take ownership to solve a problem and keep your eye on the prize
• Pragmatic - you know that the most comprehensive way of solving a problem is not always the best way

Responsibilities

• Manage roadmap end-to-end: Own the end-to-end management of the product roadmap, ensuring alignment with company goals, customer feedback, and market trends
• Successfully prioritize features and initiatives based on strategic importance, resource availability, and customer impact, effectively balancing short-term needs with long-term vision
• Deliver on commitments: Uphold a track record of reliability and accountability by consistently delivering on promises and meeting agreed-upon deadlines
• Build trust and credibility with customers and internal teams by ensuring that product deliverables meet or exceed expectations and are aligned with stated objectives
• Elevate the customer experience by delivering intuitive and impactful product improvements that delight users and drive customer satisfaction
• Proactively gather and analyze user feedback, incorporating insights into product development cycles to continuously improve usability and functionality
• Achieve revenue growth targets: Drive revenue growth through the successful launch of new product features and enhancements that drive customer adoption, retention, and expansion
• Collaborate closely with sales and marketing teams to identify opportunities for upselling and cross-selling, effectively maximizing customer lifetime value
• Cultivate strong relationships with key stakeholders across the organization, including engineering, sales, marketing, and customer success, to ensure alignment and support for product initiatives
• Effectively communicate product vision, strategy, and roadmap updates to internal teams and external stakeholders, fostering collaboration and buy-in
• Spearhead the development of new features and enhancements to the platform, driving innovation that addresses customer needs and market demands
• Continuously identify opportunities to deliver value-added solutions that differentiate our product from competitors and strengthen our market position

Benefits

• 30 days holiday + 1 day on your birthday (plus bank holidays)
• Health Insurance (Bupa)
• Mental Health Support (Spill, Calm)
• Cycle to work scheme
• Enhanced Financial Benefits (Salary Sacrifice Pension, DIS, Income Protection)
• Professional Development Fund