Product Manager

Summary

Join Planet as a Product Manager and lead the end-to-end product provisioning process, ensuring seamless customer access to Planet products. You will build and manage scalable systems connecting sales processes with product access, collaborating with Engineering, Sales, Customer Success, and other teams. This role involves hands-on problem-solving, data analytics to optimize processes, and cross-functional collaboration to enhance customer experience. You will focus on improving internal efficiency, enabling scale, and ensuring quick customer access to Planet's products. This is a full-time, remote position based in the United States. The role requires 4+ years of product management experience in a SaaS or enterprise environment and strong collaboration skills.

Requirements

• 4+ years of product management experience, particularly in a SaaS or enterprise-focused environment
• Experience collaborating with Product, Engineering, and Design teams to build systems and workflows that support scalable provisioning and platform access
• An aptitude for working with commercial teams (e.g., Sales and Revenue Operations) and operations teams (e.g., Accounting and Business Systems) to align on business objectives, streamline processes, and ensure operational readiness
• Ability to facilitate interactions between Operations and Engineering teams, ensuring technical solutions address operational needs and enable scale
• Familiarity with enterprise SaaS deal flows, including pricing models, product configurations, and provisioning workflows
• Great problem-solving skills, with the ability to analyze complex workflows and identify opportunities for improvement
• Excellent communication skills, enabling you to align cross-functional teams, manage stakeholders, and deliver solutions that drive business impact
• A detail-oriented and hands-on approach to managing competing priorities and ensuring timely delivery of outcomes

Responsibilities

• Drive the execution of the product provisioning process, ensuring customers receive timely and seamless access to purchased products
• Enable the business to launch new products faster and bring them to market more seamlessly by designing and implementing scalable provisioning systems and workflows
• Build and manage the infrastructure needed to align pricing models, product configurations, and offerings with internal systems and processes, ensuring operational readiness for new product launches
• Ensure the provisioning process directly supports enterprise SaaS deal flows, improving the overall customer experience from purchase to product access
• Deliver scalable provisioning systems and tools that ensure reliable access, empower customers to track usage, and drive upsell opportunities by enabling additional purchases when limits are reached. Improve efficiency for internal teams while enhancing the customer buying and renewal experience
• Identify and remove bottlenecks in provisioning workflows by analyzing data, streamlining processes, and delivering measurable improvements

Preferred Qualifications

• Experience working with tools like Salesforce and understanding how to structure systems to support scalable provisioning and entitlement processes
• Familiarity with authentication and authorization system concepts
• Familiarity with GIS systems or satellite imagery products
• Experience working on product provisioning or similar access management workflows
• Understanding of enterprise software licensing, entitlement management, and associated systems

Benefits

• Comprehensive Medical, Dental, and Vision plans
• Health Savings Account (HSA) with a company contribution
• Generous Paid Time Off in addition to holidays and company-wide days off
• 16 Weeks of Paid Parental Leave
• Remote-friendly work environment
• Wellness Program and Employee Assistance Program (EAP)
• Home Office Reimbursement
• Monthly Phone and Internet Reimbursement
• Tuition Reimbursement and access to LinkedIn Learning
• Equity
• Commuter Benefits (if local to an office)
• Volunteering Paid Time Off