Product Manager

Summary

Join ThoughtExchange as a Product Manager and play a central role in defining the vision, roadmap, and execution for our core platform. You will act as the voice of the customer, gathering and synthesizing feedback from internal and external stakeholders. Collaborate with cross-functional teams to define and evolve product strategy and roadmap, scope and prioritize features, and create clear requirements. Ensure high-quality, timely releases and support go-to-market teams for successful feature rollouts. Continuously analyze product performance and iterate for improvement. This role requires a minimum of 3 years of product management experience at a software company and strong communication skills. ThoughtExchange offers a competitive salary, comprehensive benefits, a remote-first work environment, and opportunities for professional development.

Requirements

• Minimum 3 years of product management experience at a software company
• Strong communication skills and the ability to align cross-functional teams
• Customer-first mindset with a passion for solving real problems
• Comfortable balancing strategic thinking with hands-on execution
• Curious, collaborative, and motivated to make meaningful impact

Responsibilities

• Acting as the voice of the customer by gathering, synthesizing, and championing feedback from internal and external stakeholders
• Identifying product opportunities through customer insights, market research, and competitive intelligence to drive innovation, retention, and growth
• Collaborating with cross-functional teams to define and evolve our product strategy and roadmap
• Scoping and prioritizing features and functionality based on customer impact, business objectives, and technical feasibility
• Creating clear and actionable requirements with Product Design and Engineering teams, and partnering on wireframes, mockups, and prototypes
• Coordinating with the Test & Release team to ensure high-quality, timely releases with cross-functional readiness
• Supporting our Go-to-Market teams to ensure successful feature rollouts, internal alignment, and external communication, including demos and training
• Continuously analyzing product performance and customer feedback to iterate and improve

Preferred Qualifications

Demonstrated experience working with third-party and internal integrations, including SFTP and APIs

Benefits

• From day one, you’ll receive a benefits package focused on health & wellness that includes a generous time off policy, flexible extended benefits plan options, and company-wide wellness days off scheduled through the year
• Our benefits package also includes maternity & parental leave top-up programs and access to Maple, Inklebot, and Headspace which support our employees' primary care, mental health, and wellness needs
• We’ve been remote-first for over ten years
• We’re contribution-focused and operate on mutual trust because we need you to feel empowered to be your best self
• You know the circumstances in which you excel—where you work and how you structure your day
• We pay fairly, considering the complexities of market rates, experience, location, and demand
• We believe in pay transparency and pay equity
• In addition to competitive pay and benefits, employees receive share options when joining the company
• We host regular learning sessions
• You also have access to an annual Professional Development stipend & Company Coach to ensure you can grow in your role & advance your career