Product Manager, Payments

Summary

Join lastminute.com as a Product Manager - Payments and drive the evolution of our payments platform. You will own the Payments product domain, focusing on third-party integrations, internal systems, and checkout optimization. Define and articulate a clear product vision and roadmap aligned with company growth. Lead the end-to-end product development cycle, collaborating with internal and external teams. This is a full-time, permanent, fully remote position based in Spain with a shorter working week and flexible hours. The role requires 3-5 years of experience in product management within a digital environment, specifically in online payments.

Requirements

• 3-5 years of experience as a Product Manager in a digital environment, ideally in high-volume B2C e-commerce or marketplace platforms
• Proven experience in online payments, including PSP/acquirer integrations, tokenization, APMs, 3DS, chargebacks, risk scoring, and settlements
• Solid understanding of checkout flows and payment orchestration logic
• Experience working with agile, cross-functional teams, with fast time-to-market expectations
• Strong analytical mindset: confident working with KPIs, dashboards, SQL/basic data queries, experimentation frameworks
• You’re comfortable collaborating across platform teams, third-party providers, compliance/legal, and customer support teams
• Excellent written and verbal communication skills in English

Responsibilities

• Own the Payments product domain, with focus on third-party integrations (e.g. PSPs, acquirers, APMs, BNPL providers), internal orchestration systems, checkout optimization, and fraud/chargeback flows
• Define and articulate a clear product vision and roadmap aligned with the company’s growth strategy, particularly for high-volume B2C payment use cases
• Lead the end-to-end product development cycle: from discovery and requirement gathering to backlog prioritization, delivery and post-release monitoring (including payment KPIs such as conversion rate, approval rate, cost per transaction)
• Collaborate with internal platform teams to ensure modular and scalable integration of third-party services, optimizing latency, availability and compliance
• Support the checkout experience and payment UX improvements, collaborating with design and front-end teams to reduce friction and abandonment
• Work closely with other internal teams to ensure smooth transactions handling, split payments, refund reconciliation and operational transparency
• Partner with Legal, Risk, Finance and Customer Care to guarantee regulatory compliance, reduce chargebacks and streamline dispute handling
• Conduct continuous discovery through customer interviews, usability tests, data analysis, and AB testing to deeply understand users’ behaviors and needs

Preferred Qualifications

• Have experience with risk scoring and/or API-based Platforms and understand their operational/financial implications
• Have worked in multi-market, multi-brand environments or marketplaces with complex payment set-ups
• Are familiar with fraud prevention tools, chargeback mitigation and post-payment flows (refunds, settlements, ledger)
• Have previously owned or worked on internal payment platforms or orchestration layers

Benefits

• An inclusive, friendly, and international environment (you’ll be working with colleagues from +10 countries and over 48 nationalities)
• Shorter working week (36h as full time), with a half working day on Fridays
• Flexible start and end of the working day
• Possibility to work from anywhere for a period of time per year defined according to local regulations
• Fri-Yays: half a day on Friday morning with a no-meeting mandate and dedicated to personal growth, learning and training and/or focus time
• Access to e-learning platforms (e.g. Discovery, O’reilly - depending on the department), professional and managerial skills development training paths
• 2 paid days off per year for volunteering purposes
• Occasional social events to foster connections among colleagues
• Travel industry discounts and flash exclusive staff fares
• We support our employees through life's significant moments with leave options (e.g parental responsibilities, marriages, bereavements, relocations, etc.) in line with local laws