Product Manager, Payments UX

Summary

Join Kraken's Payments & Blockchain team as a Product Manager and contribute to the future of crypto by owning and evolving the transfer experience across all Kraken apps. You will be responsible for building and maintaining a scalable front-end platform for deposits and withdrawals, driving experimentation to improve funding rates, and coordinating UX enhancements across fiat and crypto rails. This role involves leading product efforts around fraud-related UX, funding limits, and compliance requirements, as well as collaborating closely with design, engineering, compliance, and operations teams.

Requirements

• 3-5+ years of product management experience, ideally in fintech, crypto, or payments
• Deep understanding of fiat and/or crypto payment flows
• Strong product sense with a focus on UX and customer journeys
• Experience shipping user-facing features across mobile and web platforms
• Ability to work cross-functionally in highly collaborative environments
• Comfortable operating in technically complex, regulated domain
• Analytical and data-informed mindset, with a bias toward action

Responsibilities

• Own and evolve the transfer experience across all Kraken apps—web and mobile, Consumer and Pro
• Build and maintain a scalable front-end platform for deposits and withdrawals
• Drive experimentation to improve first-time funding rates and overall conversion
• Coordinate UX enhancements across all supported fiat and crypto rails
• Lead product efforts around fraud-related UX, funding limits, and compliance requirements
• Own user experience for crypto transfers, including regulatory-driven initiatives like Travel Rule
• Collaborate closely with design, engineering, compliance, and operations teams
• Make informed product decisions that balance UX, regulatory needs, technical scope, and business impact