Product Manager, Workflows & Automations

Summary

Join Employment Hero, a fast-growing SaaS unicorn, as a Product Manager for Workflows & Automations! Lead the strategy, vision, and delivery of workflow and automation solutions. Collaborate with cross-functional teams, including designers, engineers, and data experts. This role demands strong commercial expertise and a focus on usability design. You will be responsible for product management and delivery, backlog management, collaboration, and communication. We offer a supportive environment that encourages bold thinking and impactful contributions.

Requirements

• Undergraduate degree (Business Systems, IT or Engineering disciplines preferred)
• 5+ years of experience in product management and strategy, with a proven record of successfully launching products
• 3+ years working experience with software development teams using agile (Scrum preferred)
• Innovative thinking with a passion for problem-solving and user-centric design
• Demonstrate ability to drive cross-functional alignment, motivation and coordinate teams
• Strong analytical skills, with a goal to be data-informed and metrics oriented
• Self-driven and able to thrive in fast-paced, high-growth, and uncertain situations
• Able to write well-defined specifications to clearly communicate expected product outcomes
• Track record of being able to critically analyse data samples (both qualitative and quantitative) and produce sensible insights to fuel product initiatives
• Able to challenge expectations and question the status quo on a day-to-day basis
• Hungry, creative, enthusiastic, and data-driven with a diverse skill set
• Experience validating ideas and generating user feedback through different customer research methodologies
• Proven commercial acumen with the ability to build financial models and execute on business drivers

Responsibilities

• Responsible for the delivery of the product vision and its success
• Drive the product discovery for features and initiatives on the roadmap
• Translate the product vision and roadmap through to delivery, operation and continuous improvement
• Monitor and adapt the product vision and roadmap as constraints are identified whilst staying true to the product vision
• Apply a strategic mindset to user story prioritisation and delivery
• Continually maintain a prioritised backlog of user stories
• Balance business goals, stakeholder expectations and customer desirability with what can feasibly be delivered (technically and within available time and budget)
• Represent the customer and business in decision-making prioritisation during release and sprint planning
• Able to identify, filter and prioritise customer complaints and feedback
• Collaborate with designers and product leadership team to plan, undertake and input results of testing and performance measurement into future release and roadmap planning
• Collaborate with our Product Designers to ensure we deliver best-in-class designs, and create appropriate user stories and acceptance tests
• Collaborate with Developers to ensure the product vision and designed solutions are feasible and viable
• Work with Sales and Marketing to develop launch collateral with the aim of educating and sharing Product’s vision with customers and prospects alike
• Collaborate with Professional Services and Support teams to create rollout and implementation plans for existing customers
• Concisely explain ideas, issues or project status to key stakeholders and the wider organisation at an appropriate level of business or technical detail
• Ensure product requirements are gathered accurately and are communicated transparently to the product squad
• Be able to host, conduct and articulate presentations to the whole organisation, including C-level execs, as well as corporate partners and external customers

Preferred Qualifications

• Experience with HR and/or payroll software
• Knowledge of how global leave management is administered
• International product experience

Benefits

• A generous budget for your home office
• Cutting-edge tools and technology
• Reward and recognition programs - because great work should be recognised and rewarded
• Cashback offers and discounts on popular brands through our Swag app
• Employee Share Option Program: be an owner of Employment Hero
• Annual Global Gathering - so far we’ve been to Thailand, Vietnam and are excited to meet in Bali in September 2024
• Remote-first business