Product Operations Analyst

Summary

Join Level Access as a Product Operations Analyst and leverage data-driven insights to shape product strategy and enhance digital accessibility. Collaborate with cross-functional teams, analyze complex datasets, and translate findings into actionable recommendations. You will build and maintain data models, dashboards, and reports to track key performance metrics. This role requires proven experience in applying data to strategic decisions and strong analytical and problem-solving skills. The successful candidate will proactively share insights to inform product roadmaps and drive significant impact. This is a full-time salaried position offering a competitive benefits package, including bonus opportunities and unlimited vacation.

Requirements

• Proven experience (more than 3 years) applying data to inform strategic decisions
• Comfort working in dynamic and sometimes ambiguous environments
• Hands-on experience with reporting tools that allow for dashboard creation, reporting, and data visualization; Amazon QuickSight and Amplitude is a plus
• Shown ability to synthesize data into compelling narratives. This would require excellent analytical, problem-solving, and critical-thinking skills
• Experience handling and prioritizing work across multiple teams
• Skills in data instrumentation, data manipulation, and crafting visualizations. Basic knowledge of using Python/R, Javascript, and SQL (preferred)
• Knowledge of statistical analysis, aggregations or forecasting (as a plus)

Responsibilities

• Collaborating with different functions across the organization (Engineering, Customer Success, Sales, Marketing, Finance, HR) to ensure availability of cross-functional data
• Applying cross-functional data to correlate trends and identify patterns. Build proposals recommending strategic actions and present to the Product and leadership teams
• Analyze and translate complex cross-functional datasets into understandable narratives and actionable recommendations
• Advocating for best practices in tools and instrumentation (e.g., addressing data integrity issues)
• Preparing business reports and/or dashboards sharing information on a regular basis cadence to inform product strategy
• Automating data correlation, analysis, and reporting at every opportunity
• Develop and maintain data models, dashboards, and reports to visualize data and track key performance metrics
• Proactively democratize insights enabling Product to prioritize and define the roadmap for the team, identifying areas for significant impact, growth, and investment

Preferred Qualifications

• A Bachelor’s degree or equivalent, Mathematics, Statistics, Data Science, Computer Science, or related field
• Understanding of statistics and experimentation methodologies
• Adoption or familiarity in using AI or AI-assisted solutions

Benefits

• Competitive benefits package
• Bonus opportunities
• Unlimited vacation/FTO