Revenue Operations Analyst

Summary

Join CoreWeave, a leading AI hyperscaler, as a Revenue Operations Analyst and play a key role in supporting billing processes and optimizing the post-sale customer journey. You will be responsible for designing and implementing a scalable billing automation platform, managing integrations between billing systems, and optimizing customer delivery and technical support. The role requires strong analytical skills, experience with billing systems, and cross-functional collaboration. You will work to improve operational efficiency, customer satisfaction, and overall performance. This position offers a competitive salary and a comprehensive benefits package, including medical, dental, vision, life insurance, and paid parental leave. CoreWeave operates as a hybrid workplace, offering flexibility in work location.

Requirements

• 3-5 years of experience in billing, revenue operations, or a related finance/operations role, preferably in a cloud infrastructure or SaaS environment
• Strong understanding of billing systems and processes, with experience in tools such as Salesforce, NetSuite, or bespoke billing systems preferred
• Analytical mindset with the ability to transform complex data into actionable insights and clear communications
• Experience working cross-functionally on building and iterating on features with teams such as Sales, Finance, Product, and Engineering
• Familiarity with post-sale customer journey stages, including renewals, upsells, and account management
• Strong organizational skills, with the ability to manage multiple priorities in a fast-paced environment
• Strong communication skills, both written and verbal, with the ability to explain and diagram complex billing scenarios and post-sale processes to both technical and non-technical stakeholders
• Ability to work independently while also being a strong collaborator in a team setting

Responsibilities

• End-to-End Billing & Automation: Partner with Revenue Operations, Commercial Accounting, Engineering, and Product teams to design and implement a comprehensive, scalable billing automation platform that accurately reflects customer billing scenarios (usage-based and fixed monthly billing)
• Month-End Billing Process: Play a key operational role in the month-end billing cycle, ensuring all billing inputs (commercial deliveries, exclusions, exceptions) are accurately reflected in customer invoices, collaborating with Sales, Deal Desk, and other stakeholders to validate contract details, pricing, and terms
• System Integrations & Data Flow: Manage integrations between billing-related systems (e.g., Salesforce, NetSuite, Maxio, Chargify) to ensure seamless data flow and operational efficiency across platforms
• Post-Sale & Bottom of Funnel Optimization: Collaborate with the Solutions Architecture team to optimize customer delivery, POCs/betas, and technical support, ensuring a smooth post-sale experience and improving overall customer satisfaction
• Operational Partnership for Renewals/Upsells: Be a key operational partner for GTM teams managing customer renewals, upsells, account management, and business reviews, ensuring alignment with business goals and driving efficiency across customer lifecycle stages
• Data Integrity & Reporting: Own data integrity for post-sale and existing customer sales motions, developing and maintaining dashboards for tracking bottom-of-funnel metrics and providing actionable insights to GTM and RevOps leadership
• Analytics & Performance Insights: Provide insights and analytics on bottom-of-funnel performance, identifying trends, tracking KPIs, and recommending process improvements to optimize customer renewals, upsells, invoicing, and contract terminations
• Process Improvement & Automation: Proactively identify operational gaps and opportunities for improvement in the bottom of the sales funnel, working with cross-functional teams to design and implement solutions that streamline processes, increase efficiency, and enhance customer experience

Preferred Qualifications

Experience with cloud billing, usage-based pricing, and fixed-fee contracts is a plus

Benefits

• Medical, dental, and vision insurance - 100% paid for by CoreWeave
• Company-paid Life Insurance
• Voluntary supplemental life insurance
• Short and long-term disability insurance
• Flexible Spending Account
• Health Savings Account
• Tuition Reimbursement
• Mental Wellness Benefits through Spring Health
• Family-Forming support provided by Carrot
• Paid Parental Leave
• Flexible, full-service childcare support with Kinside
• 401(k) with a generous employer match
• Flexible PTO
• Catered lunch each day in our office and data center locations
• A casual work environment
• A work culture focused on innovative disruption