Senior Product Operations Manager

Summary

Join Frontify, a brand platform transforming how teams manage digital assets and collaborate on projects, as a leader of product teams. You will optimize operational processes, mentor product managers, empower teams to drive strategy, and facilitate efficient product delivery. The role requires experience leading and mentoring 8+ product managers, optimizing product development processes, and fostering collaboration across business functions. You will work remotely from anywhere in Switzerland or on-site in St. Gallen. Frontify offers a vibrant culture, flexibility, growth opportunities, and various benefits.

Requirements

• You have previous experience leading or mentoring product teams consisting of 8+ PMs
• You have mentored product managers helping them refine their skills, balance strategic vision with execution, and develop professionally
• You stay in the know with evolving coaching strategies and having the ability to adapt to the needs of individuals
• You have been responsible for driving operational excellence optimising end to end product development processes
• You have been responsible for ensuring that teams are equipped with the necessary structures and workflows to deliver projects on time, within scope, and at the highest quality
• You have led initiatives to identify bottlenecks, implement process improvements and ensure a learning-oriented environment that supported team success
• You have been responsible for guiding product managers in collaborating effectively with stakeholders from across the business including Design, Engineering and commercial teams
• You speak English fluently

Responsibilities

• Optimize Operational Processes: Identify and implement improvements in operational workflows, helping product teams manage backlogs effectively and ensuring that processes are scalable, efficient, and adaptive to evolving business needs
• Mentorship and Team Development: Lead by example and provide coaching to product managers helping them grow professionally and achieve their potential. Create a collaborative, supportive environment where each team member can contribute to the success of the product whilst expanding their skillsets
• Empower Product Teams to Drive Strategy: Work closely with our VP of product, along with product managers, to define and refine DAM and brand management solutions. Ensure alignment with business goals while providing mentorship to help product managers achieve strategic objectives
• Facilitate Efficient Product Delivery: Oversee the operational aspects of the product development process, working closely with product managers to ensure successful performance. Remove blockers, provide guidance, facilitate decision making and improve workflows to ensure projects are delivered on time, within scope, and with high-quality outcomes
• Enable Cross-Functional Collaboration: Guide teams in building strong relationships with key stakeholders across business functions (Design, Engineering, Innovation, Research and commercial teams). Help them align on objectives, and ensure smooth communication
• Support Data-Driven Decision Making: Ensure teams work closely with our product data analyst and research teams to leverage data analytics, market research, and customer insights in their decision-making process
• Foster a Culture of Continuous Improvement, Experimentation and Innovation: Encourage teams to regularly reflect on their performance, share learnings, and continuously iterate on processes and products. Help identify areas for improvement, remove obstacles, and ensure teams have the resources and support they need to succeed

Benefits

• At least 5 weeks of holiday (PTO)
• Paid educational and well-being days off
• Home office setup budget
• Annual salary review
• Localized benefits
• Invite to our summer company meet-up in Switzerland