Product Owner

Summary

Join AJ Bell as a Product Owner and drive innovation for our website and apps. You will support the product vision, strategy, and roadmap, aligning with company goals. Responsibilities include writing product specifications, working with technical teams, managing the development backlog, supporting product launches, gathering customer insights, and creating training materials. You will collaborate with various teams, ensuring product compliance. This role requires a degree or equivalent, FCA regulatory framework knowledge, and strong communication and analytical skills. AJ Bell offers a comprehensive benefits package, including generous paid time off, pension schemes, bonus schemes, health benefits, and professional development opportunities.

Requirements

• Educated to degree level or equivalent
• Knowledge of the FCA regulatory framework
• Knowledge of the financial services
• Problem solving
• Able to organise multiple tasks and priorities
• Attention to detail
• Ability to work on own initiative
• Creative and can think outside the box
• Confident communicator both written and verbal
• Numerate with good analytical skills

Responsibilities

• Support the Product Development Manager and Senior Product Development Manager in translating the business requirements and define the product requirements for each change project
• Write detailed product specifications and user stories for the web and app development teams
• Work with the technical teams to agree designs for new product enhancements, gathering feedback from the relevant business teams
• Own backlog of development work for web and app teams
• Provide support to the mobile app and web development teams through testing and accepting development items in Jira and answering queries
• Support the launch of new products and significant changes to the existing web and app through customer beta testing and customer surveys
• Gather insights to improve the customer experience and product by investigating and resolving customer feedback raised through the support teams or via online feedback
• Investigate and respond to product queries raised by customers and business teams, creating bug fixes for the relevant development teams where appropriate
• Create training documents for customer facing teams ahead of new product launches
• Support the Product Development manager with delivering new product training to relevant teams in the business
• Be a product expert and help the marketing team to develop content that adequately reflects the product
• Ensure product changes are compliant and that there has been input from the Compliance and Technical teams
• Perform other tasks as agreed with the Product Development Manager or Head of Product Development

Preferred Qualifications

• Understanding of the software development cycle
• Knowledge of Agile practices

Benefits

• Starting holiday entitlement of 26 days, increasing up to 31 days with length of service
• Holiday buy and sell scheme
• A choice of pension schemes with matched contributions up to 6%
• Discretionary bonus scheme
• Annual free share awards scheme
• Buy As You Earn (BAYE) Scheme
• Health Cash Plan – provided by SimplyHealth
• Discounted private healthcare scheme and dental plan
• Free gym membership
• Employee Assistance Programme
• Bike loan scheme
• Sick pay+ pledge
• Enhanced maternity, paternity, and shared parental leave
• Loans for travel season tickets
• Death in service scheme
• Paid time off for volunteer work
• Charitable giving opportunities through salary sacrifice
• Calendar of social events, including monthly payday drinks, annual Christmas party, summer party and much more
• Personal development programmes built around you and your career goals, including access to personal skills workshops
• Ongoing technical training
• Professional qualification support
• Talent management programmes
• Peer recognition scheme, with rewards including restaurant and shopping vouchers or time off
• Monthly leadership breakfasts and lunches
• Casual dress code
• Access to a range of benefits from our sponsorship deals
• Hybrid working