Product Owner

Summary

Join Flex, a rapidly growing finance super app company, as a Product Owner and be a part of our early success story. We are building financial products and experiences for mid-market businesses and are looking for high-trajectory individuals to match our high-trajectory opportunity. You will drive the product development lifecycle, enhance financial services and products, collaborate with stakeholders, and ensure compliance. This fully remote role offers the chance to make a significant impact on our products and culture. We are open to candidates from Canada, Mexico, the United States, and Colombia.

Requirements

• Have a growth mindset
• Have proven experience as a Product Owner or similar role at a startup with a focus on financial products
• Have excellent communication, collaboration, and stakeholder management skills
• Have an analytical mindset with the ability to leverage data and market insights to inform product decisions
• Be proficient in using product management tools and platforms to manage the product backlog and track progress
• Have a passion for innovation, customer-centricity, and continuous improvement in product development

Responsibilities

• Run our product development lifecycle, often working with one or multiple phenomenal engineering partners
• Drive the enhancement of financial services and products, including mobile apps, online account management tools, and virtual payment solutions. Continuously improve the user experience and add features to meet changing customer needs
• Collaborate with internal stakeholders to identify opportunities within the organization's operational processes. Develop internal financial solutions, such as automated reporting tools, data analytics platforms, and workflow optimization systems, to increase efficiency and streamline operations
• Work closely with compliance and legal to ensure that all products adhere to relevant financial regulations and industry standards. Mitigate potential risks through robust product design and implementation. Stay up-to-date with changes in industry regulations and security protocols
• Conduct user research and market analysis to understand customer preferences, pain points, and emerging trends. Utilize these insights to inform product development decisions
• Partner with engineering throughout the development lifecycle. Provide clear and detailed product requirements, prioritize features, and ensure the timely delivery of high-quality solutions. Implement necessary measures to safeguard customer data and ensure compliance with relevant laws
• Utilize data analytics and performance metrics to assess product performance, identify areas for improvement, and make data-driven decisions to optimize products
• Work closely with customer support teams to address customer inquiries, feedback, and issues related to products. Continuously strive to improve customer satisfaction and retention
• Develop and communicate a clear product roadmap and strategy. Align the product vision with the Flex's overall objectives

Preferred Qualifications

• Have solid knowledge of credit risk assessment, lending processes, and banking operations
• Have familiarity with compliance standards, regulations, and security protocols relevant to the credit and banking sectors

Benefits

• A visionary founding team with elite backgrounds and substantial industry experience
• A substantial Series A round, providing ample growth and opportunities
• A culture that supports remote work and values connection through semi-annual offsites
• Support from leading Silicon Valley venture capitalists and industry insiders
• An attractive compensation package, including comprehensive benefits and perks