Product Owner

Summary

Join Modernizing Medicine (ModMed) as a Product Owner and play a crucial role in shaping our Practice Management software. You will collaborate with cross-functional teams to translate requirements into actionable features, define user stories, and participate in Agile ceremonies. Leverage your practice management and medical billing knowledge to enhance our innovative software. This role requires strong analytical and communication skills, experience with Agile methodologies, and familiarity with tools like Jira and Confluence. ModMed offers a competitive benefits package, including health insurance, retirement benefits, paid time off, and professional development opportunities. We are a fast-growing company with a positive work environment and a mission to improve healthcare.

Requirements

• 5+ years of Healthcare tech experience creating functional requirements in the form of use cases/user stories, business processes, and technology requirements
• Knowledge of medical billing and experience using practice management software is required
• Strong comprehension & analytical skills with keen attention to organizational, written detail & problem-solving skills
• Confidence in their analysis and comfort in advocating for their decisions, thus ensuring feature accuracy and appropriate prioritization
• The capability of managing multiple priorities and deadlines, while being well-organized, self-directed, and able to work with minimal supervision
• The ability to collaborate, actively listen, and independently drive meetings with stakeholders as well as various departments and roles within the organization including software engineering, product management, UX team, and customers
• Familiarity with tools like Jira & Confluence, as well as a strong working knowledge of Google Suite
• Experience working with teammates based across multiple countries and time zones
• Acting as an agent of change to foster a customer-centric quality culture throughout the organization and drive measurable improvements through enhancements and automation

Responsibilities

• Collaborate with product managers, engineers, QA teams, internal stakeholders, and customers to create business requirements for features, using data to drive your decision-making
• Convert requirements into clearly defined and detailed user stories and own them throughout their lifecycle, ensuring clarity in scope, technical feasibility, and acceptance criteria
• Participate in SAFe Agile ceremonies, including backlog refinement, planning, and daily stand-ups to ensure maintaining alignment between product and engineering teams
• Define/document JIRA epics to drive delivery against requirements and track/manage the delivery of key capabilities and features
• Triage and classify bugs to ensure effective prioritization and resolution
• Perform testing to certify solutions before their release
• Conduct detailed research into enhancement ideas, including statistical sampling, client and stakeholder interviews, market research, etc
• Work with cross-functional teams for software release management and rollout of release documentation
• Manage projects for alphas/betas

Preferred Qualifications

• Working knowledge of healthcare or healthcare technology is strongly preferred
• Experience with EMR/EHR software will make you stand out
• Familiarity with Agile methodologies (e.g., SAFe) is a plus

Benefits

• Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution
• 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep
• Generous Paid Time Off and Paid Parental Leave programs
• Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs
• Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed
• Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning
• Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles
• Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters
• Meals & Snacks: Enjoy complimentary office lunches & dinners on select days and healthy snacks delivered to your desk
• Insurance Coverage: Comprehensive health, accidental, and life insurance plans, including coverage for family members, all at no cost to employees
• Allowances: Annual wellness allowance to support your well-being and productivity
• Earned, casual, and sick leaves to maintain a healthy work-life balance
• Bereavement leave for difficult times and extended medical leave options
• Paid parental leaves, including maternity, paternity, adoption, surrogacy, and abortion leave
• Celebration leave to make your special day even more memorable, and company-paid holidays to recharge and unwind