Product Solutions Engineer

Summary

Join Ready as a Product Solutions Engineer to support state customers and drive expansion. Collaborate with product managers and engineers to define product requirements, manage risks, and ensure quality. Translate customer requests into impactful features, bridging technical feasibility and user-centric design. Contribute to Ready's Center of Excellence through AI technology and automation. The role requires strong technical skills, communication abilities, and experience in Agile methodologies. Ready offers competitive salary, benefits, remote work, and growth opportunities.

Requirements

• Bachelor's degree with an emphasis on computer science, engineering, or similar technical field
• 1-3 years experience working in a technical role
• Strong understanding of Agile development methodologies and experience working in cross-functional teams
• Excellent communication, collaboration, and problem-solving skills
• Passion for building user-friendly and impactful products
• Ability to independently manage multiple tasks and prioritize effectively under pressure
• Builder mentality with proven experience in customer facing roles
• Ability to write clean, maintainable, and efficient code in at least one relevant programming language (e.g., React, Python etc.)
• Demonstrated understanding of user experience (UX) principles and practices
• Strong analytical and data-driven approach to problem-solving
• Basic understanding of web technologies such as HTML5, CSS3, and web APIs
• Proficiency in AI model monitoring, data validation, and automation tooling
• Ability to thrive in a fast-paced, agile environment and manage multiple priorities
• Excellent written and verbal communication skills

Responsibilities

• Collaborate with product managers and engineers (PED) to define and prioritize product requirements, ensuring technical feasibility and alignment with user needs
• Capture, document, and communicate client requirements with the core team while adhering to the agreed upon format to convey priority
• Proactively identify and manage risks and dependencies across cross-functional teams, advocating for solutions and driving efficient execution
• Develop, utilize, and perform effective test strategies to ensure quality and performance of implemented features
• Document technical specifications and maintain clear communication with stakeholders throughout the development process
• Contribute to the continuous improvement of our development processes and tools, promoting a culture of innovation and agility
• Stay abreast of emerging technologies and industry trends, proactively suggesting opportunities for product enhancement
• Technical Support and Troubleshooting
• Client Training and Education on Ready Software tools
• Work closely with engineering, product, and operations teams to optimize AI utilization, flag risks/blockers, and drive continuous improvement in workflows

Preferred Qualifications

• Experience with AWS Bedrock, Python (including SQL knowledge), CI/CD (Docker, AWS), MLflow + Airflow (good to have), and Langchain or Pydantic-AI
• Knowledge of LLM model evaluation, RAG architectures, LLM MCP servers, and LLM prompt engineering & function calls
• A passion for user-centered design and clean coding practice
• Ability to operate independently and thrive in an ambiguous environment

Benefits

• Competitive salary plus meaningful equity upside; salary range is $115,000-$130,000
• Competitive (and ever expanding) benefits for employees and dependents
• 100% remote work from home
• Opportunities to learn and grow – all things startups
• A chance to play a role in defining the roadmap as we pursue a bold vision and and a big goal
• Work from anywhere you want, as long as you can get great internet (and your work here at Ready helps make this true in more places)
• To get away - we all convene 1-2x / year for [optional, encouraged] retreats
• We’re actively shaping our benefits program: have a say in which benefits matter to you
• The charter to realize a market that is set to receive $65 billion in grant funding across the United States