Professional Services Engineer

Summary

Join a dynamic team at NiCE as a Professional Service Engineer, implementing NICE Actimize Financial Crime Prevention solutions for leading financial institutions. You will develop, configure, and customize Actimize products, interacting with clients to understand their business needs and design innovative solutions. The role involves working in a multi-disciplinary environment, utilizing agile and waterfall methodologies. You will troubleshoot issues, interface with various teams, and potentially work on-site or in different time zones. This position requires 2-4 years of experience and specific technical skills. NiCE offers a hybrid work model (NiCE-FLEX) with flexibility between office and remote work.

Requirements

• Total experience : 2 - 4 years
• Hands on experience in SQL, Postgres DB , large data volume handling
• Excellent debugging skills
• Quick learner, good verbal and written communication skills
• Developing in complex Database environments (Oracle or MS SQL, Postgres DB)
• Problem solving skills, analytical mind with high ability for self-learning are essential
• Exposure to Unix and basic commands
• Responsible for developing/configuring feature(s), functionality for an enterprise grade software independently
• Attention to details, effective tasks management and planning

Responsibilities

• Develop/Configure/Customization software feature(s) according to design document & enterprise software standards
• Work in multi-disciplinary environment with Architects and Business Analysts using waterfall and agile project methodologies
• Ability to work independently & complete complex tasks
• Supporting customer by solving functionality problems
• Interface independently with various R&D, PS Groups and with Customer Support
• May occasionally need to work on client site and/or in different time zone
• Excellent Troubleshooting skills
• Proven experience in operating within a global environment
• Experience working in a complex matrix environment
• Has high-attention to details and works well in a dynamic and challenging environment
• Implementing and configuring new Application
• Setup new environments & deploying solutions
• Collaborate and help build utilities and tools for internal use that enable you and your fellow Engineers to operate safely at high speed / wide scale

Preferred Qualifications

• Familiar with coding concepts for ensuring high scalability, multi-user, secured coding
• Experience or knowledge in Actimize development would be an advantage
• Professional services / Implementation exposure
• DevOps knowledge on Kubernetes, Docker, Pods would be an advantage

Benefits

• Enjoy NiCE-FLEX!
• At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week