Program Manager, Analytics and Operations

Summary

Join our LLM Data Services Business Unit as a dynamic and experienced Program Manager- Analytics and Operations to drive key initiatives and ensure successful delivery of high-impact projects.

Requirements

• Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field. A Master's degree is a plus
• Proven working experience in project management, with a focus on data services or machine learning projects
• Strong understanding of data management principles and practices
• Advanced SQL skills for querying, data analysis, and optimization, including the ability to manage large datasets, perform complex joins, and write efficient queries for data extraction and transformation
• Proficiency in Excel , including advanced functions (e.g., VLOOKUP, INDEX/MATCH, Pivot Tables), data visualization, and creating complex reports for stakeholders
• Excellent written and verbal communication skills
• Solid organizational skills, including attention to detail and multitasking abilities
• Strong working knowledge of project management tools and methodologies
• PMP, or similar project management certification is a plus

Responsibilities

• Define project scopes, goals, and deliverables that support business goals in collaboration with senior management and stakeholders
• Develop detailed project plans, including timelines, milestones, and resource allocation
• Coordinate internal resources and third parties/vendors for the flawless execution of projects
• Manage changes to the project scope, project schedule, and project costs using appropriate verification techniques
• Measure project performance using appropriate systems, tools, and techniques
• Report and escalate issues to management as needed
• Perform risk management to minimize project risks
• Establish and maintain relationships with third parties/vendors
• Create and maintain comprehensive project documentation

Preferred Qualifications

Experience with agile methodologies is preferred

Benefits

• Amazing work culture (Super collaborative & supportive work environment; 5 days a week)
• Awesome colleagues (Surround yourself with top talent from Meta, Google, LinkedIn etc. as well as people with deep startup experience)
• Competitive compensation
• Flexible working hours
• Full-time remote opportunity