Program Manager

Summary

Join Encora as a Senior Software Engineer and lead transformation and growth programs, developing comprehensive project plans and driving efficient communication. You will interface with internal product organizations, own decision proposals, and implement program execution best practices. This full-time, work-from-home position requires 5+ years of experience, including 3+ years in program or project management. You will need proficiency in managing diverse projects and experience in change management and collaboration. International travel may be required (less than 25%). Encora is an equal opportunity employer.

Requirements

• Minimum of 5 years of work experience and 3+ years of program or project management, preferably with exposure to go-to-market growth programs and/or transformations
• Proficient in managing diverse projects and initiatives, with experience in change management, process definition, collaboration with internal product / IT, and enablement
• Experience orchestrating global, cross-functional program teams and scaling rollouts to large, dispersed audiences
• Demonstrated experience in collaborating on shared goals, actively listening to create a clear understanding of the problem or opportunity and maintaining positive, forward momentum, while working across boundaries and functions
• Ability to problem-solve and use judgment to make decisions within ambiguous situations
• Ability to dive into details to drive execution but also zoom out to contextualize specific recommendations/initiatives within the broader team and organizational strategy
• Ability to multi-task by prioritizing work and coordinating required support across various functions to achieve project goals and objectives
• Experience working in a PMO-governed program management methodology with standard tools and artifacts
• English language fluency or advanced proficiency
• Able to travel internationally as required (less than 25%)

Responsibilities

• Manage transformation and growth programs that deliver measurable revenue growth or cost savings to the COO Organization
• Develop comprehensive project plans including timelines, milestones, resource allocation, and risk management strategies
• Drive efficient operating cadence of meetings and communications, ensuring the right people have the information they need to do their work, make decisions and/or drive change
• Understand and apply basic change management principles
• Interface with internal product organizations to ensure that there is alignment between technical development and business needs
• Own decision proposals to unblock work, including the pros and cons of different alternatives
• Implement and adapt established program execution best practices recommended by the Program & Portfolio governance team, suggesting improvements that will benefit the team

Preferred Qualifications

PMP, Change Management, or relatable certifications with proven flexibility in application desirable

Benefits

Work from home