Program Manager

Glean
Summary
Join Glean as their GTM (Go-To-Market) Enablement Content Manager and develop, execute, and maintain enablement curriculum and content supporting GTM teams (Sales, SE, Customer Outcomes, Business Development). This role demands a proactive, collaborative individual skilled in onboarding curriculum and content creation, delivering quarterly in-person new hire workshops, and possessing strong executive presence and presentation skills. You will be responsible for creating workflow-centered, AI-supported curriculum, utilizing Gleanโs AI capabilities to amplify the Glean|GOES onboarding program. The position also involves identifying and tailoring content to specific roles and segments, developing and managing a quarterly new hire BOOSTcamp workshop, and tracking workshop progress. Furthermore, you will serve as a liaison between the GTM enablement team and other Glean departments. This role is remote or hybrid (3 days a week in San Francisco or Palo Alto office).
Requirements
- 4+ years of experience in a curriculum development or enablement project/program management or specialist role, preferably within a technology or market-leading company
- Strong organizational, content development and project management skills
- Ability to prioritize, delivering high quality work in a fast-paced environment
- Excellent communication and collaboration skills; no egos!
Responsibilities
- Curriculum and content development This should be a workflow-centered, AI-supported curriculum that helps new hires with what they need to know and what they need to do as they begin advancing through the Glean deal cycle
- Utilizing Gleanโs AI capabilities, amplify the Glean|GOES onboarding program through the thoughtful creation, delivery and maintenance of key onboarding curricula and resources; enabling new hires to meet and exceed key performance metrics in their first 90 days and beyond
- Identify and tailor content to specific roles (e.g. AE, SEs, BDRs, AIOMs) segments (Commercial/Corporate, Enterprise/Majors, Strategic); delivering a specialized and impactful onboarding experience from Day 1
- Develop and manage a quarterly new hire BOOSTcamp This workshop is part of the larger Glean|GOES framework. The purpose is to build upon the Glean and sales fundamentals established via virtual training and self-paced learning within a new hires first 30 days; empowering them with a safe, collaborative space to practice and hone their craft. New hires are required to be at Glean for at least two weeks before attending โBOOST.โ
- Plan, organize, and deliver engaging and interactive quarterly new hire workshops (BOOSTcamp) in partnership with sales leaders and subject matter experts
- Track and report on the progress and success of the workshops, making adjustments as needed to improve the experience and outcomes for new hires
- Serve as a liaison between the GTM enablement team and other Glean departments, especially Marketing, to ensure onboarding content is highly relevant, actionable and aligned to a rapidly growing and evolving business
- Demonstrate strong executive presence to effectively communicate with cross-functional teams and senior leadership and deliver engaging presentations and training sessions
Preferred Qualifications
- Proficiency in using GenAI - extra points for being a Glean user
- Prior sales experience a plus
- Passion for continuous learning and development
Benefits
- Medical, Vision, and Dental coverage
- Generous time-off policy
- The opportunity to contribute to your 401k plan to support your long-term goals
- Home office improvement stipend
- Annual education and wellness stipends to support your growth and wellbeing
- Healthy lunches daily to keep you fueled and focused