Program Manager

Glean Logo

Glean

๐Ÿ’ต $120k-$200k
๐Ÿ“Remote - United States

Summary

Join Glean as their GTM (Go-To-Market) Enablement Content Manager and develop, execute, and maintain enablement curriculum and content supporting GTM teams (Sales, SE, Customer Outcomes, Business Development). This role demands a proactive, collaborative individual skilled in onboarding curriculum and content creation, delivering quarterly in-person new hire workshops, and possessing strong executive presence and presentation skills. You will be responsible for creating workflow-centered, AI-supported curriculum, utilizing Gleanโ€™s AI capabilities to amplify the Glean|GOES onboarding program. The position also involves identifying and tailoring content to specific roles and segments, developing and managing a quarterly new hire BOOSTcamp workshop, and tracking workshop progress. Furthermore, you will serve as a liaison between the GTM enablement team and other Glean departments. This role is remote or hybrid (3 days a week in San Francisco or Palo Alto office).

Requirements

  • 4+ years of experience in a curriculum development or enablement project/program management or specialist role, preferably within a technology or market-leading company
  • Strong organizational, content development and project management skills
  • Ability to prioritize, delivering high quality work in a fast-paced environment
  • Excellent communication and collaboration skills; no egos!

Responsibilities

  • Curriculum and content development This should be a workflow-centered, AI-supported curriculum that helps new hires with what they need to know and what they need to do as they begin advancing through the Glean deal cycle
  • Utilizing Gleanโ€™s AI capabilities, amplify the Glean|GOES onboarding program through the thoughtful creation, delivery and maintenance of key onboarding curricula and resources; enabling new hires to meet and exceed key performance metrics in their first 90 days and beyond
  • Identify and tailor content to specific roles (e.g. AE, SEs, BDRs, AIOMs) segments (Commercial/Corporate, Enterprise/Majors, Strategic); delivering a specialized and impactful onboarding experience from Day 1
  • Develop and manage a quarterly new hire BOOSTcamp This workshop is part of the larger Glean|GOES framework. The purpose is to build upon the Glean and sales fundamentals established via virtual training and self-paced learning within a new hires first 30 days; empowering them with a safe, collaborative space to practice and hone their craft. New hires are required to be at Glean for at least two weeks before attending โ€œBOOST.โ€
  • Plan, organize, and deliver engaging and interactive quarterly new hire workshops (BOOSTcamp) in partnership with sales leaders and subject matter experts
  • Track and report on the progress and success of the workshops, making adjustments as needed to improve the experience and outcomes for new hires
  • Serve as a liaison between the GTM enablement team and other Glean departments, especially Marketing, to ensure onboarding content is highly relevant, actionable and aligned to a rapidly growing and evolving business
  • Demonstrate strong executive presence to effectively communicate with cross-functional teams and senior leadership and deliver engaging presentations and training sessions

Preferred Qualifications

  • Proficiency in using GenAI - extra points for being a Glean user
  • Prior sales experience a plus
  • Passion for continuous learning and development

Benefits

  • Medical, Vision, and Dental coverage
  • Generous time-off policy
  • The opportunity to contribute to your 401k plan to support your long-term goals
  • Home office improvement stipend
  • Annual education and wellness stipends to support your growth and wellbeing
  • Healthy lunches daily to keep you fueled and focused

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