Program Manager

Summary

Join Heidi, a health tech company on a mission to revolutionize healthcare delivery, as a Technical Program Manager! Lead the integration of Heidi's AI medical scribe into Electronic Health Record (EHR) systems using FHIR, SMART on FHIR, and HL7 standards. Collaborate with partner systems and EHR vendors to ensure seamless integration. Gather and document requirements for engineering teams. Manage projects from inception to completion, keeping stakeholders informed. Work with product, engineering, and clinical teams to deliver value to users. This role requires 3-5+ years of project management experience in EHR integrations and a strong understanding of FHIR, HL7, and SMART on FHIR protocols. A technical background and excellent stakeholder management skills are essential.

Requirements

• 3-5+ Years of Project Management Experience: Proven experience managing complex projects involving EHR integrations or similar healthcare IT initiatives
• FHIR, HL7, SMART on FHIR Knowledge: Strong understanding of FHIR, HL7, and SMART on FHIR protocols, with the ability to apply this knowledge practically in integration projects
• Technical Background: You have a solid grasp of APIs, healthcare interoperability, and software engineering principles. You understand enough to translate technical needs to the engineering team effectively
• Stakeholder Management: Excellent interpersonal skills and the ability to manage relationships across different levels of partner organizations, from technical contacts to executive stakeholders
• Detail-Oriented: Meticulous about details with a focus on ensuring nothing falls through the cracks, especially in high-stakes healthcare environments
• Passion for Healthcare: While specific industry experience isn't required, a genuine passion for impacting patient care is essential

Responsibilities

• Lead Integrations with EHR Systems: Manage the integration of Heidi's AI medical scribe into Electronic Health Record (EHR) systems by leveraging FHIR, SMART on FHIR, and HL7 standards
• Coordinate with Partner Marketplaces: Collaborate with partner systems, EHR vendors, and marketplace contacts to align integration efforts, ensuring compatibility and mutual benefit
• Gather Requirements and Create Documentation: Work closely with engineering teams to gather, define, and document requirements, ensuring they have clear and actionable information to build live integrations that integrate seamlessly with our core product
• Technical Project Management: Lead projects through all phases, from initial scoping and planning to execution and successful completion, keeping stakeholders informed and engaged
• Collaborate Across Teams: Work with product, engineering, and clinical teams to ensure integrations enhance product functionality and deliver value to our users

Benefits

• Flexible work environment can be IRL, hybrid or remote
• Additional paid day off for your birthday and wellness days
• A generous personal development budget of $500 per annum
• Learn from some of the best engineers and creatives, joining a diverse team
• Become an owner, with shares (equity) in the company, if Heidi wins, we all win
• The rare chance to create a global impact as you immerse yourself in one of Australia’s leading healthtech startups
• If you have an impact quickly, the opportunity to fast track your startup career!