Remote Program Manager

Summary

The job is for a Program Manager, B2B in the Pay Your Way team at Shop Your Way, a high-growth FinTech company. The role involves managing programs to solve business challenges, establishing success metrics, facilitating relationships between teams, predicting roadblocks, and more.

Requirements

• Strong project management, analytical, and process optimization skills
• Comfortable working independently in a fast-paced environment
• Demonstrate solid business judgment
• Ability to influence both internal and external partners

Responsibilities

• Define and scope programs that help us solve our biggest business challenges and drive the execution of these continuous improvement programs on a global level
• Establish and monitor success metrics to prioritize competing needs with good reasoning and make operational trade-off decisions
• Hold stakeholders accountable when schedule or progress is in jeopardy while maintaining respectful relationships in difficult situations
• Facilitate relationships between teams, move initiatives forward, find resources, raise concerns to appropriate owners early and resolve open issues that prevent progress
• Predict roadblocks and obstacles, create meetings or integration points between teams and establish best practices

Preferred Qualifications

• Experience using data and metrics to drive improvement
• A Bachelor’s degree or higher
• 3+ years experience in program or project management
• Comfortable shifting between direct detailed analysis, big picture thinking, and tailoring communication based on the stakeholder
• Professional experience providing recommendations and making decisions based on complex analyses and data
• Experience in fintech, banking / financial services or (B2B) payments and/or consulting experience in one of these industry fields