Staff Technical Program Manager

Summary

Join Galileo, a leading financial technology company, as a Staff Technical Program Manager! Drive critical programs within our Card Processing and Digital Banking platform. This high-visibility role requires leading complex projects, collaborating with leadership, and managing cross-functional teams. You will define milestones, allocate resources, and ensure on-time delivery. Leverage your technical expertise to improve software engineering productivity and communicate effectively across all levels. This position offers a competitive salary and benefits package.

Requirements

• A Degree in Computer Science, a similar STEM field, or equivalent work experience
• 5+ years of experience related to program management with a demonstrated track-record of delivery of technical projects
• Ability to react to change quickly and implement new processes & procedures
• Analytical, problem-solving, negotiation, and organization skills with experience delivering quality under pressure
• Effective communication skills across technical and non-technical audiences
• Proven track record of delivering large, cross-functional initiatives on time while managing competing priorities in a fast-paced and sometimes ambiguous environment
• Understanding of B2B SaaS platforms and the ability to independently identify issues
• Must have a strong understanding of modern API-platform technologies
• Ability to execute especially in a distributed, remote environment

Responsibilities

• Own and lead critical programs in the Galileo group which is the Card Processing and Digital Banking B2B platform inside of SoFi Technologies, Inc
• Collaborate with leadership across and at all levels of Galileo to ensure assigned key initiatives have strong organizational and strategic alignment
• Manage programs and projects, defining, negotiating, and documenting milestones and success criteria, resource allocation and successful on-time delivery
• Exercise technical judgment in working with large, cross-functional and geographically distributed teams
• Develop tools and processes to improve software engineering productivity
• Communicate schedules, priorities, and status to all levels in the company
• Reduce ambiguity and enable collaboration through clear written communication and documentation
• Develop high-confidence program plans with clear assumptions, risks, and success criteria
• Apply situational leadership to management situations, personalities and organizational priorities. Manage conflict or difficult personalities. Influence and motivate teams
• Foster an effective and productive work environment and guide team members to understand project management methodology. Influence and motivate team members
• Apply technical knowledge and judgment to translate technical issues into a course of action based on priority and impact. Serve as a source of knowledge to help teams work through complex technical decisions
• Identify opportunities for partnerships to improve the program
• Report on the program and drive continuous improvement

Preferred Qualifications

• Fluent in Spanish a big plus!
• Experience with agile or lean processes is preferred
• Demonstrated ability to manage multiple projects and competing priorities and multiple stakeholders simultaneously
• Experience with data migration a plus
• Experience with Jira, Confluence
• Experience working in a regulated industry, especially banking

Benefits

• This role may also be eligible for a bonus and/or long term incentives
• All roles are eligible for competitive benefits
• US-Based Base Compensation $134,400 — $231,000 USD
• Remote candidates are OK