Sinch is hiring a
Program Manager, Remote - United States
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Program Manager closed
🏢 Sinch
💵 $116k-$170k
📍United States
Summary
The job description is for a Program Manager position at Sinch, a customer communication solutions company. The role involves driving and overseeing complex initiatives within the organization's transformation journey.
Requirements
- 8+ years of experience in Program Management, preferably within a transformational context
- Proven success in leading large-scale, cross-functional initiatives within complex organizational structures and diverse cultural environments
- Outstanding communication and stakeholder management skills, effectively engaging with individuals at all levels of the organization
- A strategic problem solver with the ability to translate business objectives into practical plans and drive their execution
- Strong analytical and problem-solving capabilities coupled with a results-driven focus
- Deep understanding of the unique challenges and opportunities presented by global operations and cross-border collaborations
- Flexibility to collaborate across different time zones and a willingness to travel internationally, as required
- Strong leadership characteristics, able to coalesce disparate stakeholders to work as an integrated, high performing team
Responsibilities
- Lead cross-functional teams in planning, executing, and monitoring transformational initiatives aligned with strategic objectives
- Translate business strategies into actionable plans, collaborating with leadership to define program scope and success criteria
- Foster strong relationships with executive sponsors, department heads, and team members, ensuring clear communication and expectations
- Coordinate personnel, budget, and technology to ensure successful program implementation, adjusting as needed
- Identify and mitigate risks, implementing strategies to minimize disruptions and maintain program momentum
- Develop metrics and reporting mechanisms, assess progress against objectives, and provide data-driven insights
- Collaborate on smooth transitions and adoption of new processes, systems, and behaviors while respecting and integrating the organization's culture
- Ensure program results meet standards and implement continuous improvement processes
- Maintain comprehensive program documentation and facilitate transparent communication across the organization
Preferred Qualifications
- Experience in Product Development and leading product implementations
- Experience with Software as a Service (SaaS)
- Experience with Agile methodologies
Benefits
- Comprehensive market competitive medical, dental, and vision plans
- A variety of supplemental plans are also provided to meet your individual needs including access to telehealth for all participants
- Free virtual counseling resources through our global Employee Assistance Program
- Roth and Pre-tax 401(k) options including an employer match for all participants
- Generous paid time off program
- Paid parental leave and family planning support
- Flexible remote work offerings
- Support betterment in your community and beyond by taking paid time off to support a volunteer program of your choice
This job is filled or no longer available
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