Square is hiring a
Design Program Manager

Summary

The job is for a Design Program Manager at Cash App's Design & Creative team. The role involves working closely with cross-functional leaders to drive design and operational excellence for the new Local initiative, which aims to integrate the Square and Cash App design teams efficiently.

Requirements

• 8-10+ years experience in program or project management within a product design organization and/or creative agency
• Extensive knowledge of the inner-workings of product, design and engineering teams
• Experience leading large, complex, and cross-functional programs that sit at the intersection of product design, engineering and creative production
• Passion for owning and driving best practices for design teams and work that improves cross functional ways of working
• Comfort feed-backing to senior design and cross-functional leaders, and proven critical thinking, and leadership abilities
• The skills to gather and synthesize information, and can confidently communicate across teams and levels across the organization
• Flexibility and adaptability, and can use your judgment to apply the model and approach that best fit with the context of the program and the needs of the team

Responsibilities

• Partner closely with design, product and engineering leadership to establish and codify key processes, resource planning and strategy
• Influence the project vision and direction based on planning or organizational variables
• Ensure the teams are on track, facilitate decision-making, resolve blockers and surface challenges
• Streamline communications to ensure information and knowledge is flowing freely
• Proactively assess and de-escalate risks, gleaning early signals for when a project or team is headed off track and quickly taking action before an issue arises
• Enable continuous improvement during the project, ensuring takeaways are captured, shared, and coordinated
• Coordinate project/program reviews, planning sessions, offsites and other team events
• Partner with Head of Design Operations to drive clarity and transparency for your program work; create effective tracking systems and processes that scale with the rest of the Design organization

Benefits

• Healthcare coverage (Medical, Vision and Dental insurance)
• Health Savings Account and Flexible Spending Account
• Retirement Plans including company match
• Employee Stock Purchase Program
• Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance
• Paid parental and caregiving leave
• Paid time off (including 12 paid holidays)
• Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees)
• Learning and Development resources
• Paid Life insurance, AD&D, and disability benefits