Stralynn Consulting Services, Inc is hiring a
Program Manager

Summary

The job is for a Program Manager for Digital Transformation at Stralynn, responsible for managing large-scale Oracle ERP implementation projects focusing on the Lead to Cash process. The role involves end-to-end project management, developing comprehensive project plans, coordinating with internal and external stakeholders, facilitating workshops, collaborating with SI teams, ensuring multi-departmental collaboration, managing projects across different time zones and regions, serving as the key customer liaison, driving customers to meet established go-live dates, preparing and managing the handover process, and overseeing hand-off to account management upon completion of the implementation project.

Requirements

• Extensive program/ project management experience, problem-solving skills, strong business judgment, and notable experience collaborating in cross-functional teams with a focus on large corporate and enterprise customers
• Proven experience in managing Oracle Platform (Lead to Cash) or similar platform implementations
• Strong expertise in digital transformation and the ability to work within cross-functional teams to deliver complex programs
• Thorough understanding of integration points between Oracle systems and other enterprise systems
• Familiarity with both waterfall and agile methodologies, particularly in the context of ERP implementations
• Strong presentation and communication skills at all organizational levels, including executive leadership
• Experience with resource management and capacity planning to optimize deployment efforts
• Solid understanding of DevOps practices to facilitate seamless coordination between development, testing, and operations
• Knowledge of project planning tools and methodologies

Responsibilities

• Program Management of large-scale Oracle ERP implementation projects, focusing on Lead to Cash processes
• Develop comprehensive project plans, including communication, change management, and training plans, risk plan aligned with Oracle platform go-live and future updates
• Coordinate across internal teams (SI, product, operations) and external stakeholders to ensure successful integration of new Oracle systems into existing business processes
• Facilitate on-site and remote workshops for system design, data mapping, data migration, and user training
• Collaborate with SI teams to ensure Oracle platform configurations meet customer-specific needs, including customizations, data feeds, and reporting requirements
• Ensure multi-departmental collaboration, working with operations, finance, sales, and marketing teams to integrate Oracle functionalities into business workflows
• Manage and drive projects across different time zones and regions, ensuring milestones are met and stakeholder expectations are aligned
• Serve as the key customer liaison, ensuring client needs are prioritized, escalations are managed effectively, and project progress is communicated regularly
• Drive customers to meet established go-live dates for the Oracle platform, ensuring any risks or issues are mitigated through timely interventions
• Prepare and manage the handover process to account management for ongoing support after Oracle platform implementation

Preferred Qualifications

• Experience working within SaaS or Subscription/Annuity-based models is a plus
• Proven track record in managing multi-stakeholder projects, coordinating across functions like finance, sales, operations, and IT

Benefits

• Health insurance
• Retirement benefits
• Paid time off
• Remote work, flexible hours
• Life and disability insurance
• Bonuses and incentives
• Professional development opportunities
• Wellness programs
• Family and parental leave