Program Manager, Operations

Summary

Join Xometry as a Program Manager and drive the successful execution of key programs and projects within the organization, collaborating with cross-functional teams to ensure timely completion, scope alignment, and company goal achievement.

Requirements

• Able to work on a self-initiated basis or in a team environment
• Multitasking team player with hands on approach
• Broad general experience in the manufacturing field, specifically CNC/Sheet Metal/Stamping/Die Casting/Extrusions
• Strong facilitator and problem solver
• Outstanding verbal, written communication and presentation skills
• Customer Service oriented
• Willingness to travel to manufacturing and customer locations

Responsibilities

• Provide and manage project plan in line with customer and internal requirements
• Lead cross-functional program team to meet product, quality and budget deliverables
• Lead the definition and execution of program initiatives to drive quality, delivery and financial objectives, providing hands on support as required
• Asses and manage program execution and effectively escalate issues
• Partner with customer and functional teams in program problem solving
• Effectively communicate program status through regular reporting and customer or internal reviews
• Utilize data management systems including but not limited to Xometry ERP, Salesforce, Tableau, Looker, purchasing systems, financial systems and tooling and capital tracking systems
• Document program according to Xometry and customer requirements, including Xometry ERP and ASANA or other project management tools
• Manage to outcomes. Flawless launch metrics (Customer Experience, Program Timeline Adherence, Delivery and Quality objectives, Program Financial Results)

Preferred Qualifications

• Elaborate on the duty around facilitation of technical/manufacturing/engineering problem solving, leveraging expertise from key stakeholders
• PMP Certificate