Programmatic Account Manager

Summary

Join StackAdapt as a Client Services Manager and play a key role in post-sales client relationships, focusing on user adoption, campaign management, retention, and expansion. You will collaborate with account executives and cross-functional teams to maximize customer ROI. This remote-first position, based anywhere in the UK, leverages your RTB/Programmatic media buying expertise to optimize campaigns and develop unique solutions. Responsibilities include acting as the primary client contact, identifying upselling opportunities, designing campaign strategies, ensuring campaign success through reporting and optimization, and managing campaign setup and trafficking. The ideal candidate possesses RTB/programmatic expertise, experience with Google AdWords/Facebook Ads, a proven track record in client relationship management, and strong communication skills.

Requirements

• Real Time Bidding/programmatic expertise (DSP, Ad Network)
• Experience running Google Ad Words, Facebook Ads or executed through a DSP as a self-serve user
• Proven success in managing client relationships and assisting in growing revenue
• The ability to grasp and communicate technical concepts and platform-based knowledge
• Familiarity with the latest digital advertising trends and ideas

Responsibilities

• Act as the main point of contact for your portfolio of clients across a wide range of verticals
• Participate in the identification of upselling opportunities and improve services such as the development of tools, procedures and reports aimed to increase efficiency
• Design unique campaign strategies within the StackAdapt platform
• Ensure client campaigns are successful by providing regular reporting on their campaign goals, providing strategic solutions and optimisations to meet identified KPIs
• Set up/traffic advertising campaigns on the StackAdapt DSP, including third party tag implementation and pixel creation/troubleshooting
• Optimise campaigns and recommend new opportunities by analysing campaign performance on a regular basis
• In-person and virtual meetings, presentations, Quarterly Business Reviews and training/education
• Travel as necessary

Preferred Qualifications

• Experience working with complex databases
• Knowledge base of APIs and web app integration services
• Flexibility to travel occasionally to meet with clients within their region

Benefits

• Competitive salary plus commission
• Private Medical Insurance cover
• Auto-enrolment into the company pension scheme
• Work from home reimbursements
• Coverage and support of personal development initiatives (conferences, courses, etc)
• An awesome parental leave policy
• A friendly, welcoming, and supportive culture
• Our social and team events (virtually!)
• Take part in our walk and wander policy and work anywhere in the world