Senior Programmatic Account Manager

Summary

Join StackAdapt, a leading self-serve advertising platform, as a Client Services Manager and play a key role in post-sales client relationships. You will be responsible for user adoption of the StackAdapt platform, campaign management, client retention, and account expansion. Working closely with Account Executives and support teams, you will maximize campaign ROI and leverage your RTB/Programmatic media buying expertise to optimize campaigns and ensure client satisfaction. This is a remote-first position offering a competitive salary, benefits, and professional development opportunities. StackAdapt is a recognized leader in the industry, known for its diverse and supportive workplace and award-winning customer service. The role involves managing client portfolios, designing campaign strategies, providing regular reporting, and identifying upselling opportunities.

Requirements

• Real Time Bidding/programmatic expertise (DSP, Ad Network)
• Experience running Google Ad Words, Facebook Ads or executed through a DSP as a self-serve user
• Proven success in managing client relationships and assisting in growing revenue
• The ability to grasp and communicate technical concepts and platform-based knowledge
• Familiarity with the latest digital advertising trends and ideas

Responsibilities

• Act as the main point of contact for your portfolio of clients across a wide range of verticals
• Design unique campaign strategies within the StackAdapt platform
• Ensure client campaigns are successful by providing regular reporting on their campaign goals, providing strategic solutions and optimizations to meet identified KPIs
• Set up/traffic advertising campaigns on the StackAdapt DSP, including third party tag implementation and pixel creation/troubleshooting
• Actively participate in the identification of upselling opportunities and improve services such as the development of tools, procedures and reports aimed to increase efficiency
• Optimize campaigns and recommend new opportunities by analyzing campaign performance on a regular basis
• In-person and virtual meetings, presentations, Quarterly Business Reviews and training/education

Preferred Qualifications

• Experience working with complex databases
• Knowledge base of APIs and web app integration services
• Flexibility to travel occasionally to meet with clients within their region

Benefits

• Highly competitive salary + commission structure
• RRSP/401K matching
• 3 weeks vacation + 3 personal care days + 1 Culture & Belief day + birthdays off
• Access to a comprehensive mental health care platform
• Health benefits from day one of employment
• Work from home reimbursements
• Optional global WeWork membership for those who want a change from their home office
• Robust training and onboarding program
• Coverage and support of personal development initiatives (conferences, courses, etc)
• Access to StackAdapt programmatic courses and certifications to support continuous learning
• An awesome parental leave policy
• A friendly, welcoming, and supportive culture
• Our social and team events!