Cision is hiring a
Project Coordinator

Summary

The job is for a Project Coordinator in Brandwatch, a Cision product. The role involves managing projects, coordinating with team members, and ensuring efficient customer experience. The candidate should have excellent organizational skills, be adaptable to new software and changing business requirements, and have experience collaborating with international teams.

Requirements

• Excellent organizational, project management and time keeping skills
• Ability to learn quickly and understand evolving technology solutions, while creating and documenting processes
• An ability to adapt quickly to new software and constantly changing business requirements
• Experience collaborating with international teams and remote team members
• An ability to use data to analyze results and make data-driven decisions
• Ability to think creatively in how to resource against client deliverables
• Strong communicator and relationship builder with internal customers and external support services
• A proactive mindset, the ability to identify process improvements
• Ability to work autonomously in a global structure. Experience of Adobe Workfront desirable but not required

Responsibilities

• Utilizing a case queue, managing one-time projects, scoped work and hour burn down budgets
• Maintain and update time tracking tools on a project by project basis, ensuring process adherence and working within set SLAs
• Assist in capacity planning to ensure that resources have enough capacity to deliver upcoming projects
• Leverage project management software to inform Professional Services team leadership on time management issues and project overruns to inform decision making
• Clear understanding of team skills and abilities to creatively and effectively resource against client deliverables
• Coordinate with Leads and other Project Coordinators to ensure the proper resources are assigned and aligned to projects and information is shared between relevant stakeholders through project lifestyle
• Scheduling outside resources for language specific skills as defined by the scope/project
• Partner with Success Managers, and Professional Services Consultants and Managers to effectively manage projects/accounts across various clients, using time tracking tool reports

Benefits

• Holiday - 25 days holiday and 4 Wellness days per year to encourage a healthy work-life balance!
• Possibility to work fully remote
• Health insurance + dental care
• Sodexo vouchers
• Option for an annual public transport card for the whole transport network
• Option for a Multisport card (employee covers only half the price)
• A variety of flexible benefits through Re:benefit platform using a monthly budget
• Excellent hardware bundle
• Full Calm subscription, 24/7 Employment Assistance Program