Neolytix is hiring a
Project Coordinator

Summary

The job is for a Customer Success Specialist at Neolytix, a respected boutique company in the healthcare sector. The role involves onboarding, product education, customer support, and improving product adoption. The shift is night shift and the salary range is Php25,000.00 - Php35,000.00 per month.

Requirements

Shift- Night shift

Responsibilities

• Conducting onboarding meetings, product tours, company presentations, and product demos
• Understanding customer context and goals and providing product information to best serve those goals
• Educating customers and optimizing their product setup for the quickest path to success
• Eliminating roadblocks in the way of customers’ goals: product issues, poor implementation, support issues, or customer knowledge gaps, or simply poor product understanding
• Improving product adoption, customer retention, and helping foster positive customer relationships that create a loyal customer base
• Assisting customer support with customer issues and requests
• Providing materials to help customers learn best practices to achieve their desired outcomes faster and more efficiently

Benefits

Pay: Php25,000.00 - Php35,000.00 per month