Project Manager

Summary

Join Axonius as a proactive and innovative Project Manager to design, launch, and grow our new community platform. This role involves leading the entire platform lifecycle, from strategy and development to scaling and fostering authentic member connections. You will define community guidelines, build engagement features, attract users, and create valuable content. The position requires strong project management, communication, and data analysis skills. Axonius offers a remote-first culture, excellent benefits, and opportunities for career growth.

Requirements

• 3+ years of experience in community management projects, including launching or scaling a platform from scratch
• Proven success in building and growing online communities with measurable outcomes (e.g., increasing user engagement by [specific metrics])
• Strong project management skills to oversee end-to-end platform development
• Exceptional communication and storytelling skills to engage diverse audiences
• Proficiency with community management tools (e.g., Zendesk, Circle, Discourse) and analytics platforms
• A data-driven mindset, with the ability to measure and improve Axonius community KPIs

Responsibilities

• Lead the design, development, and rollout of the Axonius community platform project, collaborating with internal teams and external vendors
• Define and implement community guidelines, onboarding flows, and user engagement features
• Build foundational processes for content moderation, user management, and feedback collection
• Attract the first wave of users through campaigns, partnerships, and direct outreach
• Foster relationships among members by initiating discussions, organizing virtual events, and incentivizing participation
• Build programs like ambassador initiatives or user recognition features to sustain long-term engagement
• Create and curate high-value content to drive discussions, share updates, and amplify user-generated content
• Collaborate with internal teams to align community initiatives with broader Axonius goals
• Act as the primary voice of the community, gathering actionable feedback to improve the Axonius platform and user experience
• Report on KPIs such as user growth, engagement, and satisfaction, and use insights to refine strategies
• Ensure the Axonius platform remains a safe, inclusive, and respectful space by enforcing guidelines and implementing necessary tools for moderation

Preferred Qualifications

• Entrepreneurial spirit with a passion for building something new
• Highly empathetic, fostering a welcoming environment for all members
• Collaborative and adaptable, thriving in fast-paced, cross-functional teams

Benefits

• Remote-first culture
• A focus on career growth
• 100% coverage of 2 different tiers of employee healthcare premiums
• Dental, vision, and 401k match
• 17 weeks of parental leave for primary caregivers and 8 weeks for secondary caregivers
• Additional time off for important life events like marriage, birth of a grandchild, and more!
• Corporate social responsibility partnerships, employee giving opportunities , and volunteer time off
• Market rate salaries, bonuses, or commissions
• Stock options for all full time employees with equity refresh opportunities
• Highly supported Employee Resource Groups (ERG)
• Executive-level diversity and inclusion goals
• Training, events, and mentorship options
• Ongoing growth opportunities, including mentorship programs, a learning and development stipend, and company-wide courses