Project Manager

Summary

Join FMG, a marketing software company, as a Project Manager responsible for implementing Fuse and Forge products. You will coordinate all project aspects, from kickoff to launch, ensuring client satisfaction and exceeding expectations. This role requires exceptional communication, proactive client interaction, and collaboration with internal teams. The position offers a competitive salary ($40,000-$46,000), remote work flexibility within 60 miles of the Lehigh Valley, PA, and a comprehensive benefits package. Ideal candidates possess strong communication and organizational skills, marketing agency experience, and the ability to manage multiple priorities effectively. FMG values a healthy work-life balance and fosters a collaborative, results-oriented culture.

Requirements

• Exceptional written and verbal communication skills
• Marketing agency and/or experience working with clients
• Detail-oriented, organized, and able to juggle multiple priorities with grace
• Self-motivated and able to function both independently and within a team structure
• Ability to manage expectations, set schedules, and ensure deliverables are on track as agreed to
• Comfortable brainstorming and offering creative solutions to challenges big and small
• Critical thinking skills to problem solve and able to field questions and challenges as they happen
• Excellent follow-up and follow-through skills
• Ability to learn our processes and systems with an open mind
• Confident in communicating with clients over the phone and via email regularly

Responsibilities

• Proactively communicate with clients and internal team via phone, email, and web meetings to ensure expectations are being met and exceeded
• Work through pre-established checklists and project workflows to ensure all steps are being completed successfully
• Work closely with the Onboarding Team to ensure the Forge or Fuse product accomplishes client goals
• Coordinate necessary resources among the Onboarding Team to ensure work is completed on time for our clients
• Conduct web meetings with clients and internal teams, as well as regular phone calls and email communications with our clients
• Participate in team meetings to review the status of projects and other activities

Benefits

• Generous paid Holiday schedule with a paid Winter Holiday Shutdown week
• Comprehensive paid time off policies including vacation, sick, parental, and bereavement leave
• Robust Insurance Plan including: Medical with $0 co-pay Telehealth plan
• Dental
• Vision
• Health Savings Account (HSA) with generous employer contributions
• Flexible Spending Accounts (FSA)
• Company-paid Life Insurance and Accidental Death & Dismemberment (AD&D) coverage
• Company-paid Short & Long Term Disability coverage
• Company-paid Employee Assistance Program (EAP)
• Matching 401(k) with immediate full vesting
• Employee Events Committee that plans fun in-person and virtual events
• On Demand Pay - allows access to a portion of your earned wages prior to the payday with same day deposit
• Internet & Gym Reimbursement!
• Work computer equipment is provided to help you succeed :)