Project Manager

Summary

Join Masabi, a leader in fare payment revolution, as an experienced Project Manager. This unique role focuses on various projects within a specific, high-growth portfolio, working closely with transit agencies. You will deliver hands-on project management in a fast-paced environment, managing schedules, risks, and client relationships. The position offers the opportunity to collaborate with internal teams and leverage your SaaS project delivery experience. This fully remote role is available for candidates in Central and East Coast time zones in the continental US and Canada.

Requirements

• Strong experience in Project Management in complex, technical environments
• Proficient in managing technical disciplines, including those with configuration components and SaaS delivery methodologies
• Proven ability to lead large-scale system migrations and oversee the end-to-end project lifecycle
• Have a high degree of EQ, drive and resilience - thriving in situations where ambiguity and complexity are the norm
• Able to explain complex technical solutions to clients in a way that resonates with their business strategy
• A team player committed to strengthening internal team dynamics through effective collaboration
• Proficient in Microsoft or Google productivity tools and project management solutions (e.g., MS Project, Smartsheets etc.)

Responsibilities

• Deliver hands-on Project Management in a fast-paced, technical environment
• Create and oversee project delivery schedules, proactively manage risks and issues, negotiate critical requirements, and nurture client relationships
• Navigate complexities and external factors that influence successful project delivery
• Collaborate with the Program Manager and internal teams, including account management, product, engineering, launch ops, field ops, support, and training, to achieve shared goals
• Partner with transit agencies, working closely with stakeholders at all levels to foster meaningful relationships and ensure project success
• Translate and facilitate technical conversations and engage partners effectively
• Leverage your experience in SaaS project delivery to enhance implementation and execution

Preferred Qualifications

Exposure to or understanding of Full Fare Collection/Mobility as a Service, payment processing, or credit card transactions

Benefits

• 20 days of vacation per year (in addition to public holidays), plus the option to buy an additional 5 days of vacation each year. On top of this, our office is shut every year between Christmas and New Year, totalling a whopping 28+ days of vacation
• Private Healthcare and Life Insurance via Trinet
• Menopause support
• Training allowance of up to $1000 per year
• Choice of a workstation
• $250 per year to spend on your home office
• Ability to work for up to 3 months per year from any country in the world
• Enhanced family leave
• Fun and collaborative environment with a focus on making a difference in the world