Project Manager

Summary

Join Nozomi Networks as a Project Manager and play a pivotal role in delivering the industry's leading cyber-physical system protection platform. Lead seamless execution of customer projects, ensuring customer satisfaction and operational excellence. Collaborate with cross-functional teams and clients to meet project objectives, mitigate risks, and optimize delivery. Coordinate customer training sessions and contribute to internal initiatives to enhance processes and improve key metrics. This role requires project management experience in cybersecurity, IT, or professional services, along with strong communication, problem-solving, and collaboration skills. Nozomi Networks offers competitive compensation and benefits, including medical, dental, vision, life insurance, disability insurance, a 401(k) plan with employer matching, flexible paid time off, paid holidays, and paid parental leave.

Requirements

• Project management experience in cybersecurity, IT, or professional services
• Take full responsibility for your projects, ensuring they are planned, executed, and delivered with precision, meeting customer expectations and business objectives
• Thrive in dynamic environments and are solutions-focused when faced with challenges, unexpected changes, or high-pressure situations
• Naturally build strong relationships with customers, anticipating their needs, resolving issues proactively, and ensuring their success
• Approach problems with a strategic and analytical mindset, breaking down complexities, identifying risks, and finding innovative solutions
• Work seamlessly across cross-functional teams
• Manage multiple projects simultaneously, prioritize effectively, and maintain a clear and structured workflow to ensure smooth execution
• Respond quickly to project adjustments, demonstrating flexibility while maintaining control over deliverables and stakeholder expectations
• Effectively communicate across different levels, addressing challenges head-on, handling confrontation professionally, and ensuring alignment among stakeholders
• Have experience with Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) and project management tools like MS Project or equivalent
• Be open to travel when required, demonstrating adaptability to different cultural and operational environments
• Be able to understand technical requirements from customers and effectively communicate those to project team members

Responsibilities

• Lead the seamless execution of customer engagements, ensuring projects are delivered on time, within scope, and to the highest quality standards, while maintaining a focus on customer satisfaction and operational excellence
• Manage multiple implementations concurrently
• Proactively identify needs and ensure a smooth project lifecycle while maintaining a strong relationship with the customer
• Identify potential project risks and roadblocks, develop proactive mitigation strategies, and drive resolution in alignment with internal and customer objectives
• Provide consistent status reporting for all stakeholders, to ensure timely awareness of successes, risks, and project status
• Conduct project cadence calls with Customers or Partners whenever necessary
• Motivate and drive project members to meet deadlines, removing obstacles and understanding when escalation is needed to avoid scope creep and impact to the project’s success
• Coordinate customer trainings and support customers with any questions or challenges related to training programs
• Contribute to internal process enhancements, aligning with company objectives to improve efficiency, optimize key metrics, and support business growth
• Monitor project KPIs, generate insights, and provide data-driven recommendations to improve execution, efficiency, and customer outcomes

Preferred Qualifications

Certification in Project Management or equivalent (such as PMI-PMP or PRINCE2)

Benefits

• Medical, dental, vision, life insurance, and disability insurance
• Equity program
• Variable bonus program
• 401(k) plan along with the employer matching program
• Flexible paid time off
• Paid holidays
• Paid parental leave