QA Engineer

Summary

Join our team as a QA Engineer! In this role, you will review courses and create bug reports, participate in various project meetings, identify and eliminate wastes, and meet commitments. You will also create effort estimations, maintain project data, coach and mentor the team, and communicate with clients. Your responsibilities include performing testing and audits, verifying client feedback, validating documents, sharing bug reports, regressing bugs, and adhering to QC processes. You will prioritize tasks, meet customer expectations, and anticipate potential problems.

Requirements

• Understand client requirements and translate them into test cases
• Understand and execute test cases
• Find bugs and describe them in a concise and clear manner and in customer-facing language
• Create test logs
• Understand LMS behavior
• Understand different accents
• Understand client requirements and share correct inputs to client accordingly
• Plan and prioritize tasks
• Utilize team optimally
• Understand ripple effects
• Manage people in the team (people issues, skilling, training, etc.)
• Do RCA
• Find bugs against the following scope: Functionality
• Find bugs against the following scope: Layout
• Find bugs against the following scope: Content mapping
• Find bugs against the following scope: Read-through (for blatant and logical issues and project-specific standards)
• Find bugs against the following scope: Formatting
• Find bugs against the following scope: Audio (mapping and synching)
• Find bugs against the following scope: OST (mapping and synching)
• Find bugs against the following scope: Accessibility testing against WCAG guidelines
• Candidates should have good verbal and written communication skills
• Candidates should have good problem-solving skills
• Candidates should have good presentation skills

Responsibilities

• Review courses and create bug reports
• Participate in Quality Plan, RCA, project review, and project huddle meetings
• Identify wastes and eliminate them
• Meet commitments and if not possible, inform in advance with alternatives
• Create effort estimations and identify the number of resource required
• Maintain data of projects, team, and self
• Coach and mentor team
• Communicate with both internal and external clients
• Conduct team huddles, training, and interviews
• Perform testing/audits against test cases and from user perspective
• Verify and analyze client feedback
• Validate documents at each testing stage (Handover document, self-review sign-offs and logs)
• Share bug reports with the development team
• Regress addressed bugs
• Adhere to the defined QC processes
• Prioritize tasks and ensure the deliverables are met
• Meet and exceed customer expectations
• Anticipate potential problems and create alternatives