Amber Labs is hiring a
Range Engineer

Summary

The job is for a Range Engineer at Amber Labs, a UK-based technology consultancy. The role involves providing technical support to clients, collaborating with teams, utilizing VMware/virtualization experience, and demonstrating expertise in Infrastructure as Code (IaC) principles and agile methodologies.

Requirements

• Fundamental knowledge in IT, particularly in Windows and Linux systems administration
• Suitable clearances, including DV
• Networking experience and understanding of network architecture and design principles
• Ability to gather and comprehend customer requirements effectively
• Strong collaboration skills and experience working with diverse teams and suppliers
• Experience with VMware/virtualization technologies, including ESX and vCentre
• Ability to thrive in high-pressure environments and maintain composure during critical incidents
• Proficiency in Ansible automation and problem-solving skills
• Good communication skills, both verbal and written
• Experience with Infrastructure as Code (IaC) and agile teams
• Knowledge of Windows/Linux servers and scripting experience
• Familiarity with tools such as Confluence, JIRA, and JIRA Service Desk
• Experience with Red Hat Ansible Automation Platform and NSX-T
• Familiarity with cloud platforms, especially AWS

Responsibilities

• Providing technical support to clients in resolving IT issues related to Windows and Linux systems administration
• Collaborating with clients and internal teams to gather and understand customer requirements effectively
• Working closely with other suppliers and staff members to deliver comprehensive support solutions
• Utilizing VMware/virtualization experience, including ESX and vCentre, to troubleshoot and resolve technical issues
• Operating effectively in high-pressure environments, maintaining composure and efficiency during critical situations
• Employing Ansible automation tools and problem-solving skills to streamline support processes and enhance efficiency
• Communicating effectively with stakeholders and clients, providing clear and concise updates and solutions

Benefits

• Join a dynamic and rapidly growing startup with opportunities for personal and professional growth
• Enjoy a flexible work environment focused on delivering outcomes
• Receive private medical insurance through Aviva and access to a company pension plan through Nest
• Benefit from 25 days of annual leave plus UK bank holidays
• Access Perkbox, a global employee rewards platform offering discounts, perks, and wellness resources
• Participate in a generous employee referral program
• Experience a highly collaborative and supportive work environment with opportunities for career advancement
• Embrace a culture of experimentation and innovation
• Choose your preferred device, PC or Mac