Remote RCM Client Success Manager

Summary

Join Spectrum Billing Solutions as a RCM Client Success Manager and work in a rewarding position with industry experts at a company offering a flexible work environment, competitive salary, growth opportunities, benefits, and flexible paid time off. Responsibilities include fostering client relationships, serving as primary point of contact for client communications, maintaining understanding of RCM functions and workflows, identifying needs of clients and opportunities for improvement, participating in presentations to prospective clients, managing new client implementations, attending company-wide and team-specific meetings, and participating in marketing and business development strategy.

Requirements

3+ years of client relationship management and/or business development experience

Responsibilities

• Foster and develop strong client relationships
• Serve as primary point of contact for client communications
• Work cohesively with internal Revenue Cycle Management (RCM) team
• Maintain understanding of RCM functions and workflows
• Serve as client partner and liaison while effectively collaborating with team members
• Identify needs of clients and opportunities for improvement
• Participate in presentations to prospective clients
• Manage new client implementations
• Attend company-wide and team-specific meetings
• Participate in marketing and business development strategy

Preferred Qualifications

Healthcare and RCM experience preferred

Benefits

• Flexible work environment – Remote, Hybrid or fully in office
• Competitive Salary with Bonus Structure – Salary is based on your years of experience
• Growth opportunities – We are a growing company and want to promote within our team
• Benefits – Medical, Dental, Vision
• Flexible Paid Time Off – 3 weeks PTO time, which increases with your tenure
• 401K – with Company match
• Supplemental Benefits