RCM Specialist, Client Access

Summary

Join Help at Home as an RCM Specialist, Client Access and enjoy a remote role focused on authorization management. You will perform data entry, analyze problems, and communicate with payers to resolve authorization issues. Collaborate with the operations team to ensure scheduling alignment and maintain accurate authorization records. This position requires strong attention to detail, excellent communication skills, and intermediate to advanced computer skills. A high school diploma or GED and 1-2 years of revenue cycle management or healthcare billing experience are required. Help at Home offers competitive benefits, including weekly pay, healthcare, paid time off, 401k, and ongoing training.

Requirements

• Self-motivated; reliable; strong attention to detail; maintains confidentiality; complies with all Company policies and procedures
• Demonstrates excellent communication and customer service skills under duress at a fast pace; ability to function as a positive team member
• Intermediate to advanced computer skills, including the use of Microsoft Office applications
• High School diploma or GED required
• One (1) to two (2) years’ experience of revenue cycle management or billing experience in the healthcare field

Responsibilities

• Obtain authorizations from payers and upload to the applicable document repository
• Identify authorization issues and contact payer representatives to correct as needed
• Utilize payor portals, MCO provider phone lines and email to communicate and resolve authorization issues
• Work with Operations team to ensure schedule properly aligns with authorization units
• Identify authorization changes as they are occurring, correct and modify master profiles as necessary
• Keep track of all authorizations and expiration dates of the authorizations. Obtain new authorizations before expiration dates
• Alerts the RCM Supervisor or RCM Manager regarding late or missing documents required for billing
• Produces reports as needed
• Performs administrative duties such as sorting, scanning, filing, and emailing records
• Performs other related duties as assigned

Benefits

• Weekly pay with salary ranges from $20- 21 hourly
• Direct deposit
• Healthcare, dental, and vision insurance
• Paid time off and parental leave
• 401k
• Ongoing, in-depth training opportunities
• Meaningful work with clients who need your help
• Career growth and experience with an industry leader with 50+years of history in a high-demand field