Reception Coordinator and Business Support

Summary

Join our team as a remote Business Support & Reception Coordinator! This role requires managing virtual reception, ensuring seamless remote office operations, and providing efficient administrative support. You will handle calls, emails, and inquiries, manage digital records, support sales and marketing efforts, and act as the first point of contact for stakeholders. Maintaining compliance records and coordinating virtual events are also key responsibilities. This position demands strong organizational and communication skills, proficiency in Microsoft Office and CRM tools, and the ability to handle confidential information. The work is remote, Monday-Friday, observing Australian holidays, with fixed weekends off.

Requirements

• Experience in virtual reception, administration, or remote office coordination
• Strong organizational, multitasking, and communication skills
• Proficiency in Microsoft Office, CRM tools, and digital collaboration platforms
• Attention to detail and ability to handle confidential information
• Must have own device for work (laptop/desktop, earphones, conducive work space)

Responsibilities

• Handle virtual reception tasks: calls, emails, and inquiries professionally
• Manage remote office admin: scheduling, digital records, and documentation
• Support sales, sourcing, and marketing efforts (client databases, digital materials)
• Act as the first point of contact for internal and external stakeholders
• Assist with quality assurance by maintaining compliance records
• Oversee digital correspondence and online document management
• Coordinate logistics for virtual events, webinars, and training
• Collaborate with remote teams to optimize efficiency
• Ensure confidentiality and professionalism in all interactions

Preferred Qualifications

• Experience in sales, sourcing, or marketing is a plus
• Familiarity with quality assurance processes is an advantage

Benefits

• Remote WFH
• Monday – Friday (AEST)
• Australian Holidays observed
• Fixed weekends off (Saturday & Sunday)