Global Relay is hiring a
Receptionist

Summary

Join Global Relay's growing administration team as a Receptionist to provide comprehensive client support in a fast-paced organization. The role requires a resourceful individual who is energetic, adaptable, logical, tech-savvy, and works well independently but thrives in a team environment.

Requirements

• Diploma/certificate in Office Administration, or relevant work experience
• Ability to speak and write English fluently and possess solid interpersonal and communication skills with excellent telephone etiquette
• Proficient in Microsoft Office applications (Word, Excel, Access, PowerPoint & Outlook)
• Exceptional time-management, organisational, and prioritising skills with great attention to detail
• Strong work ethic with a willingness to multi-task and be flexible to take on varied responsibilities
• Ability and maturity to exercise tact and discretion, and can be entrusted with confidential information
• Good judgment to proactively and independently solve problems and make sound decisions
• Goal-oriented self-starter who can work independently and reliably with minimal supervision and has an appetite for continuous learning
• Comfortable working under pressure in a fast-paced environment
• Proven ability to handle challenging situations with integrity, empathy and sincerity
• A friendly, “can-do” attitude and customer focused approach

Responsibilities

• Ensure that visitors/clients are greeted and directed appropriately upon arrival, and adhere to office security procedures upon check-in
• Maintain office appearance and cleanliness; provide assistance and support for Global Relay team members in daily operations including the cleaning and organising of meeting rooms, and supply stations
• Liaise with office janitorial and building maintenance for facility cleaning and repair
• Perform office tasks such as handling a high volume telephone switchboard (+50 calls), calendar management, and data entry
• Perform administrative duties in Salesforce CRM software and other software systems such as data entry and client file updates, while ensuring data accuracy
• Various job-related duties as projects arise, such as event management

Benefits

• Comprehensive extended health benefits program, including virtual healthcare and a wellness allowance
• Annual allotted vacation days, which increase based on tenure
• Paid sick days
• Maternity/parental enhancement program
• Corporate bonuses
• RRSP contribution matching program
• Subsidized meal program for Vancouver-based employees