Veterinary Practice Partners is hiring a
Receptionist

Summary

Join our team as a Receptionist at Truesdell Animal Care Hospital, where you'll be the first point of contact for veterinary clients and play a crucial role in setting the tone for their visit. As a customer service professional, you'll excel in a fast-paced environment, communicate clearly, and be passionate about animal care.

Requirements

• Must have previous experience as a veterinary receptionist
• Strong organizational and multitasking skills
• Ability to maintain a calm, professional, and positive demeanor

Responsibilities

• Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms
• Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments
• Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups
• Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior
• Assist in maintaining cleanliness and organization to ensure a positive client experience

Benefits

• Comprehensive benefits package, including medical, dental, and vision insurance
• Paid time off
• 401(k) plan for full-time employees
• Professional development opportunities
• Great pet discounts