Veterinary Practice Partners is hiring a
Receptionist

Summary

Join Meadowbrook Veterinary Clinic as a full-time veterinary receptionist and be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care.

Requirements

• Previous experience as a veterinary receptionist or medical office assistant is preferred
• Strong organizational and multitasking skills
• Ability to maintain a calm, professional, and positive demeanor

Responsibilities

• Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms
• Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments
• Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups
• Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior
• Assist in maintaining cleanliness and organization to ensure a positive client experience

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Retirement benefits
• Employee pet discount
• Paid time off