Regional Account Manager

Summary

Join Juul Labs as a Regional Account Manager and contribute to the company's mission of eliminating combustible cigarettes. This remote field-based role requires managing regional chain accounts and distributors, developing sales strategies, and collaborating with cross-functional teams. You will oversee customer relationships, implement sales programs, and monitor progress to drive sales execution. Success involves utilizing data analysis, brand marketing, and strong communication skills. The ideal candidate possesses proven sales leadership, experience in the consumer products industry, and advanced skills in Microsoft Office. Juul Labs offers competitive compensation, benefits, and a supportive work environment.

Requirements

• Account management experience, preferably in the consumer products industry
• Proven sales leadership ability with advanced business development skills
• Excellent verbal/written communication skills
• Analytical working knowledge using IRI and Nielsen to provide retail customers with fact-based category insights to elevate sales leadership position
• Advanced skills in Microsoft Office (Word, Excel, PowerPoint)
• Highly self-motivated, results oriented, and ability to drive category leadership sales execution
• Strong internal and external customer orientation with the ability to succeed in a team environment
• Highly adaptable and inherently motivated to develop a portfolio growth strategy within the industry
• Ability to lift up to 30 lbs
• Ability to climb and work from heights ranging from 9 to 12 feet
• Ability to access and work in limited and confined spaces
• Ability to visually inspect and manipulate merchandise and advertising displays
• Ability to frequently stoop, kneel and crouch
• Bachelor's Degree in Business or related field preferred

Responsibilities

• Manage Regional Chain Accounts & Regional Distributors in assigned territory through a combination of maintaining regular call frequency to elevate rate of sale in new and existing key customers
• Oversee customer interaction and business relationships
• Develop chain specific sales, distribution and merchandising strategies that maximize ROI. Effectively implement it against the assigned budget, ensuring alignment with business objectives
• Monitor progress and support continuous improvement in sales processes and strategies
• Collaborate with the field sales team and other internal departments to develop and implement Retail Programming to drive rate of sale, execution excellence and incremental product placement
• Routine management of sales execution and category leadership with all partner distributors and chain retail accounts
• Successfully execute all account management responsibilities in all assigned chain and distribution headquarters accounts
• Manage sales and distribution within a given geography, including merchandising in select retail and chain doors
• Responsibly sell company initiatives to retail partners including promotions, inventory management, and pricing strategies
• Sell/execute the 4Ps of presence, pricing, promotion, and product to customers and adult nicotine consumers
• Develop innovative ways to improve business performance through data analysis, brand marketing, product placement, and pre-call planning
• Develop and/or utilize systems to track, measure, and analyze progress against key initiatives and other business metrics
• Work across internal departments to support JUUL Labs’ Key Retail partners

Preferred Qualifications

• Advanced Degree in Business or related field
• Industry experience in Tobacco or Other Tobacco Products category
• Sales and/or Trade Marketing Management experience
• Understanding the JUUL customer and vapor industry
• Consumer Packaged Goods (CPG) or Fast Moving Consumer Packaged Goods (FMCPG) within sales/marketing experience

Benefits

• A place to grow your career. We’ll help you set big goals - and exceed them
• People. Work with talented, committed and supportive teammates
• Equity and performance bonuses. Every employee is a stakeholder in our success
• Cell phone subsidy, commuter benefits and discounts on JUUL products
• Excellent medical, dental and vision benefits