Regional Director

Summary

Join Go City as their Regional Director in New York! This full-time, remote position (with a Manhattan-area home base) offers a competitive salary ($115,000-$125,000) and focuses on developing and maintaining a high-quality portfolio of attractions and experiences. You will be responsible for analyzing market profitability, building strong relationships with attraction partners, and optimizing rates and inventory. The role requires strong analytical, communication, and negotiation skills, along with experience in the travel sales industry. Go City offers a comprehensive benefits package, including a discretionary bonus scheme, 401k matching, enhanced vacation time, and various other perks.

Requirements

• Active listening, strong negotiation skills, and the ability to deliver ROI-focused solutions
• You are a naturally curious. A creative thinker and problem-solver, able to gain internal consensus to overcome obstacles and willing to roll up your sleeves to personally implement solutions
• You are willing to work in a remote work environment and as such are an independent self-starter. You exhibit strong organizational skills
• Proven ability to thrive in fast-paced, dynamic environments and effectively manage multiple priorities
• Excellent communication, negotiation, and presentation skills, with the ability to influence and build rapport across organizational levels
• You understand complex business models and pricing scenarios and thrive on data analysis. Data doesn’t intimidate you. You enjoy analyzing it to make data-lead decisions
• Exceptional interpersonal and communication skills and proven experience building deep and influential relationships with key stakeholders, executive level clients and internal business partners
• Demonstrable experience in the travel sales industry or similar sales role
• You are proficient in Microsoft office suite tools
• Willingness to travel as needed

Responsibilities

• Develop and sustain strategic partner relationships by utilizing Go City’s market insights and relevant external data insights.  Provide strategy, revenue opportunities, and marketing opportunities with a consultative and analytical approach
• Provide strategic high-touch account management to top-tier attractions, while simultaneously managing the needs of mid and long-tail partners
• Maintain a deep understanding of the P&L of your market(s) through ongoing analysis; raise any red flags that pose a risk to the financials of the business and implement solutions to mitigate these risks
• Develop business cases for development or improvement of Go City product(s) in your market(s) to increase profitability for the business and/or improve the customer or partner journey
• Ensure that all rates, inventory, and content are consistently optimized
• Provide insights into Go City’s technology offering of integrations as needed from both the customer and partner perspective
• Secure competitive rates and inventory during high demand periods to meet Go City’s customer expectations and optimize Costs of Goods Sold
• Secure deals and promotions throughout the year as needed to support Go City’s merchandizing, and marketing initiatives
• Maintain a consistent presence in the field - frequently meet with partners, test products, conduct market research, attend networking events, and develop sales opportunities.  This may require travel and sometimes outside of business hours
• Serve as the local “expert” for the destination landscape in your market(s), including having a timely pulse on industry trends and the competition
• Support cross-departmental initiatives and projects aimed at improving the experience for both the partner and customer, while carefully balancing the company’s commercial performance
• Monitor the voice of customer to ensure we are solving problems and meeting (or exceeding) existing expectations from the partner and customer. Implement solutions to overcome pain points or improve the consumer or partner proposition
• Source new businesses opportunities for third-party sales and/or affiliate accounts throughout the region. This may include training the new locations, incentivizing staff to grow sales, and overseeing contribution
• Champion new technologies and innovative partnerships to remain competitive in the digital landscape
• Commitment to live and breathe our Company values in the delivery of your role and responsibilities

Preferred Qualifications

• Familiarity with Salesforce, JIRA, and/or Tableau would be an advantage
• Strong project management, business analysis, interpersonal and communication skills
• Desire to work in an environment that is welcoming, open, transparent, curious, collaborative, challenging, results-driven, and fun!

Benefits

• Competitive market rate salary
• Discretionary bonus scheme
• Company matching 401k plan
• Enhanced vacation time
• Floating public holiday (three per year)
• Annual Explorer Pass Allowance
• Enhanced Parental Leave
• Dedicated time for personal professional development each month
• Personal learning budget
• Access to Mental Health First Aiders
• Ability to purchase five days of extra vacation time each year
• Employee Assistance Program (EAP)
• Health & Dental Insurance
• Health Reimbursement Account (HRA)
• Life & Disability Insurance
• Flexible Spending Accounts
• Work from Anywhere for up to four weeks per year