Regional HR Specialist

Summary

Join Cloudbeds as a Regional HR Specialist, supporting EMEA and APAC regions, playing a crucial role in ensuring seamless People Operations across diverse countries. You will ensure compliance with local employment laws, manage contractor agreements, support operational HR processes, maintain accurate HR data, and assist in payroll and benefits coordination. This role involves managing confidential employee information, supporting internal audits, and coordinating region-specific compliance initiatives. Collaboration with cross-functional teams and utilization of HR systems like Workday are essential. A solid understanding of regional employment practices, strong analytical skills, and independent work capabilities are required due to the role's scope and autonomy. You will act as the first point of contact for HR-related inquiries, manage daily HR administrative activities, and support lifecycle events.

Requirements

• Bachelor’s degree or equivalent experience in HR, Business Administration, or related field
• 3+ years in HR operations, coordination, or generalist roles
• Knowledge of Spanish labor law, collective bargaining agreements (CBA), equality plans, and compliance standards
• Experience with HR Information Systems (HRIS)
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint), with strong data manipulation and analysis skills in Excel
• Excellent organizational skills and meticulous attention to detail
• Strong communication (written and verbal) and interpersonal skills, with the ability to work independently and as part of a team
• Ability to handle sensitive and confidential information with discretion and a high level of integrity
• Excellent problem-solving skills

Responsibilities

• Act as the first point of contact for HR-related inquiries from team members and managers in the EMEA and APAC, escalating complex matters when needed
• Manage daily HR administrative activities, including support for local compliance tasks, and assisting with payroll and benefits coordination in partnership with the dedicated Payroll and Benefits team
• Support lifecycle events including onboarding, offboarding, internal transfers, and status changes
• Collaborate closely with Talent Acquisition and other People teams to ensure timely processing of Spain-specific HR transactions and to provide accurate data to the Payroll and Benefits team
• Ensure compliance with federal, state, and local employment laws
• Maintain HRIS and team member files with accuracy and confidentiality
• Assist with legal claims, audits, and report preparation
• Distribute policies and ensure team members are informed of HR guidelines
• Update and maintain accurate team member data in the HRIS (Workday)
• Generate routine HR reports and assist in basic data analysis
• Help review and maintain the accuracy of data related to compensation, benefits, and PTO
• Partner with Business Systems to resolve data discrepancies
• Support payroll processing and ensure timely submission of relevant data
• Address EMEA and APAC-specific benefit questions and aid in enrollment and audits
• Support payroll compliance efforts by tracking and documenting pay and tax changes, coordinating closely with the dedicated team
• Respond to team member inquiries related to payroll, benefits, and labor rights, escalating complex matters to the dedicated Payroll and Benefits team as needed
• Contribute to people-related projects and operational process improvements
• Provide general administrative support to the EMEA and APAC People Operations function

Preferred Qualifications

• Hands-on experience with Workday (data management, reporting, process support)
• Membership or affiliation with recognized HR professional organizations in Spain is a plus
• Comfort working in a globally distributed, multicultural team, especially across time zones and regional labor regulations
• Strong project coordination or process improvement experience within HR operations or People programs

Benefits

• Remote First, Remote Always
• PTO in accordance with local labor requirements
• 2 corporate apartment accommodations for team member use for free (San Diego & São Paulo)
• Full Paid Parental Leave
• Home office stipend based on country of residency
• Professional development courses in Cloudbeds University
• Access provided to professional Therapy and Coaching
• Access to professional development, including manager training, upskilling and knowledge transfer