Regional Optimization Manager

Summary

Join Evolve's Performance Management/Regional Optimization team as a manager, responsible for the growth and development of a team of Performance Advisors. You will provide consultation to homeowners, coach team members, make operational decisions, manage projects, and foster leadership potential. The role requires experience in performance analysis, coaching, and leadership, along with strong interpersonal and data analysis skills. Evolve offers a competitive salary, comprehensive benefits including health insurance, paid parental leave, and professional development opportunities, and a supportive work environment.

Requirements

• At least 2 years of experience at Evolve or 5+ years of hospitality industry equivalent analyzing performance and pricing
• 1+ year of coaching and leadership experience required
• Ability to think strategically and work efficiently without sacrificing quality and thoroughness
• Highly organized with a strong ability to prioritize and delegate tasks when necessary
• Ability to embrace change in a fluid, high-growth environment
• Experience with deescalating sensitive issues or problems
• Ability to analyze and leverage data in order to drive performance
• Excellent interpersonal skills
• Natural people leader utilizing relationship, coaching, and retention tools
• Customer service mindset and ability to foster strong relationships with diverse groups

Responsibilities

• Build, develop, and retain a team of Performance Advisors that focus on overall performance and communication of Evolve’s listings
• Measure team and individual performance using various agreed upon metrics visible in internal reporting tools
• Coach and assist team members in setting and achieving individual career development goals
• Identify new ideas and develop process improvements directly related to the Performance team goals in conjunction with other members of the Performance Leadership Team
• Coach team members on utilizing data analysis to effectively communicate Evolve’s pricing and performance strategies to owners
• Collaborate with leaders throughout the company and specifically with the Principal, Performance  to develop and improve on strategies and best practices as it relates to owner-controlled opportunities
• Assist with performance related customer escalation
• Assist with developing goals to push the team to the next level while also aligning with company OKRs

Preferred Qualifications

• Salesforce or other CRM experience a plus
• Oriented toward exceeding goals

Benefits

• For this role our salary range is $87,000 to $100,000, depending on relevant experience
• 401(k) with a 4% immediate vesting match
• 16-18 weeks of paid parental leave for birthing parents and 10 weeks for non-birthing parents, plus infertility coverage
• Comprehensive medical, dental, and vision plans (100% employer-paid for individual enrollment), 10 free mental health visits, and pet insurance
• Generous PTO, RTO (for full-time exempt employees), sick leave, holidays, and a personal holiday to celebrate what matters most to you
• Annual Evolve travel credit after one year and discounts on stays at all Evolve properties
• World-class onboarding programs, learning, and development resources to help you grow your impact