Flow is hiring a
Relationship Manager

Summary

The job is for a Relationship Manager at Flow, a fast-growing B2B SaaS provider in the private market funds sector. The role involves managing client relationships, project management, issue resolution, and collaboration with internal teams to drive revenue opportunities and improve customer experiences.

Requirements

• Bachelor’s Degree in Business, Finance or related field
• Minimum 3 years of experience in a high pressure customer service environment
• Strong knowledge of the private markets - fund operations and financial products related to private market funds
• A team player with excellent communication and listening skills along with the ability to thrive in a remote work environment

Responsibilities

• Assist the Senior Relationship Manager in client facing activities intended to increase the net retention rate over time
• Collaborate with members of the Client Coverage team to maintain up to date information on all client accounts
• Assist the Senior Relationship Manager in stewarding new and repeat customers through Flow’s process from “signed” to “closed” deals
• Own issue resolution with clients being actively managed

Benefits

Remote work