Remote Accounting Admin

Description

About us:

Zelh is a fast-growing, passionate outsourcing company.

Our mission is to be the most reliable company by offering and maintaining consistently high-quality services.

We achieve the mission by fostering long-term relationships with customers, employees, and vendors. Personal attention, timely communication, and respect for all people are the basis of our business philosophy!

At this point, Zelh is looking for an Accounting Administrator to join our team. This role involves managing a variety of administrative and accounting tasks, supporting the team in a dynamic work environment, and playing a key part in building our brokerage’s credit reputation. The ideal candidate will be skilled in communication, organized, and capable of handling multiple responsibilities to ensure the smooth operation of our financial and administrative processes.

Key Responsibilities:

• Email/Inbox Management: Organize and manage company emails, respond to inquiries, and follow up as necessary.
• Scheduling/Calendar: Coordinate and maintain schedules, set appointments, and manage calendars for key team members.
• Internal Follow-Ups: Follow up with internal team members on quotes, requests, and other key updates.
• Customer Communication: Handle basic follow-ups with customers via email and phone using HubSpot, ensuring timely and professional communication.
• Carrier Payments & Collections: Manage payments to carriers and ensure timely collection of funds from customers.
• Carrier Relations: Persuade carriers to onboard with us without quick pay fees and 5-star reviews upon successful payment.
• Vendor Document Management: Complete vendor forms and manage document submissions for various contracts.
• Contract Management: Sign vendor documents during customer contract agreements.
• Document Accuracy: Ensure the Operations team submits all necessary documents correctly and on time.
• Report Generation: Run reports for various departments to support data-driven decision-making.
• Credit Building: Support efforts to build the brokerage’s credit rating by negotiating favorable terms with carriers.
• Process Documentation: Create playbooks, Standard Operating Procedures (SOPs), and recordings of current processes for training purposes.
• Support Various Departments: Assist (but not fully responsible) with AP/AR, recruiting, sales, social media marketing, and operations.

Requirements

• Experience in managing emails, scheduling, and basic customer communication.
• Basic understanding of AP/AR processes, recruiting, sales, and operations.
• Fluent in English (both written and verbal) – this is essential for effective communication with internal teams, carriers, and customers.
• The US logistics background will be a PLUS.
• Strong organizational and multitasking skills.
• Excellent communication skills, both written and verbal.
• Familiarity with HubSpot or similar CRM tools is preferred.
• Ability to create training materials and process documentation.
• High attention to detail and ability to meet deadlines.

Working conditions:

- Work schedule: Mon-Fri 7:00-4:00 PM EST

- Competitive Salary in USD

- Office or remote mode of work

- 10+ business days of paid time off

- Team building and corporate events

- Equipment provided

- A supportive team