Remote Accounting Admin

Summary

Join our team as an Accounting Administrator to manage administrative and accounting tasks, support the team in a dynamic work environment, and play a key part in building our brokerage's credit reputation.

Requirements

• Experience in managing emails, scheduling, and basic customer communication
• Basic understanding of AP/AR processes, recruiting, sales, and operations
• Fluent in English (both written and verbal) – this is essential for effective communication with internal teams, carriers, and customers
• The US logistics background will be a PLUS
• Strong organizational and multitasking skills
• Excellent communication skills, both written and verbal
• Familiarity with HubSpot or similar CRM tools is preferred
• Ability to create training materials and process documentation
• High attention to detail and ability to meet deadlines

Responsibilities

• Email/Inbox Management: Organize and manage company emails, respond to inquiries, and follow up as necessary
• Scheduling/Calendar: Coordinate and maintain schedules, set appointments, and manage calendars for key team members
• Internal Follow-Ups: Follow up with internal team members on quotes, requests, and other key updates
• Customer Communication: Handle basic follow-ups with customers via email and phone using HubSpot, ensuring timely and professional communication
• Carrier Payments & Collections: Manage payments to carriers and ensure timely collection of funds from customers
• Carrier Relations: Persuade carriers to onboard with us without quick pay fees and 5-star reviews upon successful payment
• Vendor Document Management: Complete vendor forms and manage document submissions for various contracts
• Contract Management: Sign vendor documents during customer contract agreements
• Document Accuracy: Ensure the Operations team submits all necessary documents correctly and on time
• Report Generation: Run reports for various departments to support data-driven decision-making
• Credit Building: Support efforts to build the brokerage’s credit rating by negotiating favorable terms with carriers
• Process Documentation: Create playbooks, Standard Operating Procedures (SOPs), and recordings of current processes for training purposes
• Support Various Departments: Assist (but not fully responsible) with AP/AR, recruiting, sales, social media marketing, and operations

Benefits

• Competitive Salary in USD
• Office or remote mode of work
• 10+ business days of paid time off
• Team building and corporate events
• Equipment provided
• A supportive team